They’re not even trying to hide it this time. Field operations is being collapsed. If you’re in ops, good luck.
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it's they're not their
CS reps don't do anything anyway. All they do is send people into the stores.
When is this happening? What groups or titles?
How about customer service reps?
5 down votes from retail sales ops. Yeah their scared. And should be. So expendable.
Are we talking about Network Assurance, the old Network Operations, Field/Cell Operations folks? Many left in 2018, and then some were laid off last year. Don't know how they could cut any more of those positions unless they are bringing in contactors and they only going to work on upgrades and break/fix.
Is this retail field ops? They have been dead weight for years.
What do they do? According to Verizon.com careers they are hiring for field operations and field technicians. According to VZ.com, it's "the backbone of our business."