What on earth. I am so sorry.
AD refresh is a real thing but the level 1 desk doesnt know what it is. You have to ask for escalation. The new computer is probably the best in general though considering how fast things change. Sorry, I meant well and speak from experience having to fight to have it done on my machine for two weeks
@1kur+1dvTRs1F
It may be, but that most likely won't solve the issue. L2 couldn't fix it-its backend most likely. That means the mail group would need to get involved. I wish there was a way for me to help you more.
Now IT is saying my laptop is too old and they're going to send me a new computer.
Still not fixed.
Tech created a problem ticket, and level 2 tech can't figure it out either.
Ask l2 for an active directory refresh. If you cant authenticate you cant connect
@1coq+1dvTRs1F
Seriously - don't post app names or internal names of sites. That's a recipe for a lot of trouble, and these forums are not as anonymous as you'd think.
@1aec+1dvTRs1F
Yikes. Racism too? Why does their race matter?
@1dtc+1dvTRs1F is a liar, that's not me (the OP). Problem is NOT fixed.
This worked for me! Saw i had about a dozen instanced of edge in task manager, ki---d all of those and then launched email again. Worked like a charm.
Yes I ran all 4.
Also, MOST links in Teamworks don't work for me (multi month problem that I've ignored since calling into IT sucks).
For example, "Develop You" takes me to an OKTA sign-in page to enter my work email - which doesn't work.
Maybe the 2 issues are releated.
@1qyv+1dvTRs1F
You ran all 4 commands? There should be 4 in that section, and you should run them all.
@1vui+1dvTRs1F
I'm not giving that out on an anonymous forum. Have one of your coworkers give it to you, its in the outlook file menu.
@@1qyv+1dvTRs1F
If you mean the "?" icon by the clock, I tried the clear cache option there. Didn't fix it. All Office products still say unactivated and will stop working on 10/31.
What's the outlook web URL?
@fyo+1dvTRs1F
How do you not know about WF {can't say the real name} support tool? Its been around for a decade or more. its running down by the clock, unless you work in a branch location as a branch employee.
@ykx+1dvTRs1F
does outlook web access work? If it does, then the issue is on the back end.
Recently it takes an hour to get through to anyone at tech connection. Did Shart downsize this team too? I know some are in India so obviously a little offshore in there. What a way to spend your day, sitting on hold
Call tc, ask for a ticket to be opened. Don’t let them spend 2-4 hours uninstalling and reinstalling. You need an actual trouble ticket so you can get it to someone who can fix it in less than 5 min. Seriously they have spent hours in some cases
what does this have to do with layoffs guy is the new rip guy
What does this thread have to do with layoffs?
Shutdown all office products (skype, outlook, powerpoint, teams , etc). Pretty much all MS products. Open Task Manager, make sure nothing is running there either. Then launch your email again. It should work.
When I type in my WF email I get "This username may be incorrect."
Guess I'll be spending all day on the phone with IT tomorrow.
Did you try to activate it with your wf email address and password?
The best way is to uninstall wells fargo 1.0 from your career.
Never heard of the support tool - how do I access that?
@nii+1dvTRs1F
Run the support tool, clear all caches. Keep it connected to the network, fully exit all apps other than VPN, and let it sit tonight. Most likely its just a slow response to the server.
Has tech support been exterminated by the vaccine?
Rebooted 3x and piece of sh-t still says unactivated and will discontinue working on 10/31.
If you haven't rebooted, then do so. Then call the help desk.
Seriously, this isn't a tech support web site.
https://www.microsoft.com/en-us/howtotell/cfr/report.aspx
Start packing up. You’ve been laid off.
Two responses in two minutes, hahaha, thelayoff.com is replacing the support desk
Yep, a reboot should fix this
Reboot. Twice.