Thread regarding Wells Fargo & Co. layoffs

Wells Fargo pays $37 million to resolve Justice Department claims it defrauded currency customers

WF is in the news AGAIN! WTF

Wells Fargo paid $37 million to settle a government lawsuit accusing the bank of defrauding hundreds of commercial customers.

The bank allegedly overcharged 771 businesses on foreign exchange transactions from 2010 through 2017, according to the U.S. Justice Department lawsuit filed Monday. Wells Fargo shares were down less than 1% in afternoon trading.

The settlement is the latest regulatory matter resolved under Wells Fargo CEO Charles Scharf, who was hired in 2019 to clean up a litany of legal woes that began with a 2016 fake accounts scandal. Earlier this month, Wells Fargo was hit with a $250 million fine on the same day it announced the resolution of a Consumer Financial Protection Bureau consent order.

Wells Fargo told the commercial customers that they were being charged certain fixed rates, but then incentivized salespeople to “overcharge FX customers,” according to the suit.

The bank then concealed the overcharges from customers and obtained “millions of dollars in FX revenue to which the bank was not entitled,” the suit said.

Most of the settlement, $35.3 million, is going as restitution to the overcharged customers, the government said. A whistleblower who kicked off the case in 2016, Paul J. Kohn, is set to receive $1.6 million, the U.S. said.

The bank didn’t immediately respond to emails seeking comment.

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| 1482 views | | 10 replies (last September 27, 2021) | Reply
Post ID: @OP+1d2ogzuJ

10 replies (most recent on top)

That’s one way to reduce advertising expenses!

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Post ID: @jst+1d2ogzuJ

hmm, I had quite a few currency transactions as an employee, traveling abroad, probably got ripped off.

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Post ID: @kth+1d2ogzuJ

It’s happening all over WFC, even today. Employees ARE incentivized to squeeze the maximum profit out of each client transaction and no - not all fees and charges are transparent. Clients don’t know enough to ask the right questions, and WFC greedily counts on that.

I’ll bet that there are many of us who could blow the lid off the business.

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Post ID: @dvn+1d2ogzuJ

another nice headline i can printout and hang on my cube when i RTO

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Post ID: @gyi+1d2ogzuJ

Free advertising for Wells. Kinda hard to turn down a freebie like that, yeah?

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Post ID: @rit+1d2ogzuJ

Some of those customers were internal customers. IIRC only 35 of FX's customers - internal and external - were NOT swindled.

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Post ID: @ssr+1d2ogzuJ

I saw that CNBC article. Without additional details, the accusation makes no sense: "Wells Fargo told the commercial customers that they were being charged certain fixed rates, but then incentivized salespeople to 'overcharge FX customers'."

Are they saying that commercial customers were charged a FX rate other than what was in the contract? That seems pretty black-and-white. If not, what law was broken? If it's a matter of incentivizing salespeople to maximize revenue, that's just business. There must be more to the story.

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Post ID: @ruw+1d2ogzuJ

What a shocker!! A big bank screwing its customers. I'm so shocked.

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Post ID: @zef+1d2ogzuJ

Maybe when the Board and executive management have to pony up their own $ for these lawsuits and fines, it will stop? Just a thought.

There's a reason why they tell the rank and file to do more with less!

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Post ID: @xdc+1d2ogzuJ

Big deal! 37 mils is less than lawyers fees. Settle is cheaper

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Post ID: @mgd+1d2ogzuJ

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