I feel like with all these changes Verizon is trying to put in place we are playing catch up with the other cellphone company and Verizon is starting to realize that. Verizon has cut the most money where it actually matters in the company at the buttoned end. Reps no longer has any type of motivation to sell anything, accessories are over priced you can get anything the Verizon sell anywhere else and get it for cheaper. With reps not having any type of incentive or anything to be motivated about but to stay off getting writing up sales are going to crumble.
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Get ready for the exodus. As states start to open up and jobs start to come back, we’re going to see the largest turnover the channel has ever experienced. While this is probably what management wants, it is difficult to execute when there is so much change. They better hope that digital adoption spikes before the exodus.
It is amazing how I have seen some of the most crazy things happen in the past few days.
"We don't sell TMP at this location" just VZP
Get more plans need to be on every account
Add qualifiers to promotions, like must have insurance?
This is management telling reps to lie and be shady.
Narrow minded focus.
They have the scared ppl by the balls. You can leave Verizon every during Covid. They are not paying you enough to deal with the sh*t they’re putting you through.
Reps will have to sell now through intimidation. I have already noticed an uptick in slamming because people are afraid to lose their jobs. That kind of work culture is by far the worst. Reps hang around because of the fear of change and job uncertainty through covid. The VSP’s will never come because Verizon knows they have everyone by the ballzzzzz.