I was put on a CAP for only selling 3 phones last month (i am IHX) but we had COVID. I think it is unfair and called HR today but my HR rep said she was the one who approved the CAP!!! How can they write people up for sales when there is COVID?
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Aren't all phones free now? I saw a bunch of peaceful protesters taking them on CNN so I guess I just assumed.
There’s some real sh–ty managers out there and HR Business partners that promote it. There’s a COR director in Western PA that burns and churns through ARSM’s because he couldn’t lead or develop them. He especially targets managers and employees he doesn’t like or feels threatened by. Once they’re gone, he’ll go on a smear campaign to make sure the entire org knows “HIS” story why that manager was fired. This “story” is made up of complete lies for anyone that knew the outgoing person. It hasn’t happened once or twice, I know of at least 8 people that’s directly worked for him he’s targeted and fired. He has never been able to complete a team. EVER! There’s always someone he’s after. It is the only way he knows how to explain performance results and his actions to leadership. “This is my problem employee who can’t preform and what I’m doing to get rid of them” God knows he couldn’t develop a roll of film, let alone an employee. Either HR and his management are blissful in their ignorance or they’re full of the same incompetence.
In Vegas it happened to a few of us in IHX the only numbers pulled were March and April. None before. No one sold anything but the people our ISM doesn’t like got put on caps. We can see the entire states IHX numbers so it doesn’t make sense. Who cares. Don’t stress. This job will be a lost thought once you leave man.
IHX seems like a terrible job I'm not sure why anyone even wants that position.
Sadly, that is AT&T management's way.
HR isn't your friend or advocate. They are there to protect the company's interest and prevent stupid managers from getting into trouble by doing stupid stunts like s-xual harassment. When they write you up, you can bet on a paper trail to protect themselves.
You should do the same, document the evidence and get a lawyer.
How is IHX even considered “management “ when they manage no one? Sounds like a misclassification by T to purposely be able to fire you at will.
Your entire channel will be wiped out by surplus by the end of the month. I wouldn’t worry about a CAP
Just follow all the behaviors on the CAP. You got this.
dam... that's f*cked up. Time to look for a new gig.
We don’t get ranked on “phones”. You mean new lines. No wonder why you’re struggling gangsta
Apologies you have to do your jobs. I weep for you insyesd of the 40 million people jobless.
Ever think if you are half way competitsnt you wouldn’t be written up for performance?
Did the other more competant employees that actually made sales with all the same obstacles got written up too?
Don’t blame the comoan(, blame your lack of competency
If it was a union position I would fight like hell you!
Believing that HR is there for YOU was your first mistake. Second was believing working at T gives you a fair shake.
att is a cesspool - hr has their head up their arses. they don't how to think except to follow orders. screw them go find a better company the bar is set pretty low with att. their wireless service sux anyway don't know how you can sell their trash anyway. att is a cesspool oh wait already said that and anybody thinking of working here should get their head examined and then run far far far far away. they are no judge of workers and they set their employees up for failure. I guess they like being in the constant hiring state I guess it helps hr keep their jobs.
Welcome to management lmao
You have a lot of competition with the looters selling all of those free phones
hahahahahaha
Honestly, it sounds like you weren’t performing before covid. Covid or not, you we’re going on that CAP for lack of performance.
Cuz they can.