Too bad Randall moved most of our tech support and customer service there. If we were employing AMERICAN workers to assist our AMERICAN customer base, we would have a workforce that could at least work from home. But when you outsource your customer service to third world countries with third world infrastructure and pay sweatshop wages, you don't have the option of an employee base with the resources to work from home.
Way to go Randall! Maybe it would help if you grovel to the government for some more bailout money to pay for for your mismanagement!