http://www.brsolutions.com/tag/conflicting-rules/
The link above is to a funny cartoon and relevant article about conflicting policies. In my job title it’s not so much that the goals conflict with the policies but rather the technology that conflicts with the policies. I also see a lot of Policies that conflict with different Policies. Occasionally the rules conflict with Policies as well because middle management isn’t informed of the new and pointless conflicting policy.
Ultimately it’s the customer that’s not getting the attention/service they deserve because 100 percent of my focus is trying to find the middle ground between the policies, rules, and system generated alerts caused by broken technology