Frankly, I think this is overdoing.
AT&T spent $85 million in the past year to boost its network coverage and capacity at the Miami stadium where tens of thousands of fans will watch the Super Bowl next week.
https://apnews.com/c95a67ace57b56c6a17bdbe3d14bc31d
Would you prefer complaints about lousy coverage from AT&T make headlines post the big game? We don't need more bad coverage.
did you expect something useful? from this management?
That is nothing to protect your reputation. I have seen millions spent on reputation.