Is it legal by law for the AT&T to charge an extra $10 for adding additional data amount to the wireless plan without asking first if I would like it, and then declining to remove it upon my request?
11 replies (most recent on top)
They don't care, bottom line. American greed.
Just call and ask it to be removed. I called and they removed it immediately and gave me a credit.
@1fym - Well said. when your lobbyist push and write laws anything can be legal. t-mobile is really the way to go they are focused on doing one thing really good and it is showing.
Tmobile has 2 lines for $100/month on the over 55 plan. With their billing, $100 = $100, and it includes free Netflix. If coverage is bad at your house, they'll send a free LTE cellspot or cell repeater. Whichever works best for you. They have also improved coverage with new LTE bands, but you need a mewer phone to use them. They don't play games by pushing the limits of the law, trying to sneak new charges into your bill.
Is it legal for ATT to change your plan and increase your bill after your contract ends? Yes. Is it ethical? No. Vote with your money if you want to see them behave better.
Tmobile charges exactly the stated amount each month so $55 = $55
So good riddance and switch to T-Mobile. We don’t need you clogging up our airwave. In the meantime I’ll enjoy my employee discount which is far cheaper than anything T-Mobile can offer as well as heads and shoulders better coverage.
Afterwards I may think about jumping to a MVNO but certainly not a junky T-Mobile MVNO.
They also tack on non-government fees to your bill, but make it look like government fees when you read them. They raise these every few months to squeeze extra money out of you. Tmobile charges exactly the stated amount each month so $55 = $55 unlike AT&T where $55 = $73.
that is why I quit them don't want to have to pay my lawyer to read what I am agreeing to.
So in short: Yes it’s legal for them to charge you the $10 for extra data. You’re notified up front and you’re not in a contract locking in pricing.
Not the place for this question, however AT&T is real good from legal perspective. All of the terms and conditions you agree to in order to get service allow them to adjust rate plans at will, that may include price increases. If you don't like it take your business elsewhere, like the others.
The one time this happened to me last summer, I got several texts telling me it was coming, It was not a surprise.
As I neared data exhaustion, I texts arrived telling me how mush was left, and the last one or two announced the automatic and and $10 charge. All arrived BEFORE I used all my data.
This is legal once your service contract has ended. They used to Grandfather people into their old plans after expiration, but that's not the best option anymore.
On the backend, it becomes extremely expensive to maintain all of these old plans. You have to write a test case for each data plan, every time you want to update the software. Limiting the number of available plans helps speed up software delivery and unlock new features for everyone.