Thread regarding AT&T layoffs

Getting the truth out...

This is a comment from the Life at AT&T podcast and blows open what the company doesn't want you to know. It's a long read but quite informative and truthful.

Everything has become a video except layoff announcements. They even created a video that included someone saying he did not need office supplies anymore because without an assigned spot, he had no place to store them (they do offer a filing cabinet). Other highlights included the "phone booth" you can go into to make personal calls. They claim people like this environment but I've yet to hear that from anyone. Most people think it's a way to save on office space and supplies.

December is a popular month to announce layoffs so plan to say your goodbyes in January. End of year layoffs are related to not meeting end of year numbers which are just the previous years numbers upped by a mystery growth factor that never seems to happen.

January is when employee ratings come out but they don't really matter unless you were one of those fired. 90% are put in the middle category which they now call "meaningful impact". HR says the 90% is only a recommendation but once they say that, it becomes the guideline. They got rid of mid-year reviews because they did not matter either. Your raise is based on this rating and where you rank in some furnished salary band and where you live. The affect is to make everyone with the same job function have the same salary, no matter the contribution.

Company bonuses are given but the pot is based on a green, yellow, red traffic light formula which generates a percentage number. Nobody knows how it works and they don't tell you how they calculate it so they really can make up whatever they want. Categories include such high level things as "free cash flow". Looking at executive compensations in the stock proxy statements, there are a few who could directly impact things like that by taking a pay cut, but needless to say don't. The bonus is not based on performance, so you get a bonus even if you are being laid off and in many years this is the case. They also have a personal bonus but that pot is set by HR and nobody knows how they generate it either.

Early year is also when the political action committee signup emails come out. Each level tends to forward it saying how important it is for you to join so that the company can successfully lobby for company benefiting legislation. The 2018 notice, for example, talked about how getting rid of net neutrality was a good thing. The top CEO no longer calls it net neutrality because that would alienate consumers. He now calls it "light-touch regulation". They invited several congressmen to a company meeting to talk about how tax reform would incite growth. Within days of passage, the company announced a companywide bonus but more silently announced layoffs within days of the bonus, and several since. They made the bonus very public but are quiet about layoffs and lack of job creation. Anyone can look at earnings reports to see the rest of the story.

Required yearly training is sent out and each division needs to outdo each other in completion percentage. Artificial due dates are set because if they have some metric to track, they will do it as though it matters. Most of the classes are the same ones you have to take every year. Some organizations were told they would not send out reminders but with threats that it would affect your performance review and "more", if you are late. They also have a program called "leading with distinction" which most people are required to sit through. All the corporate executives give talks that boil down to "cut costs, delight the customer, make more money, and how many sentences you can say with the word AND in it". They also have paid motivation speakers that talk about things like how you should get more sleep (this is not a joke). Making sure you listen to all these talks is also tracked, just because. One year they had a "you be the CEO" in which they told you why your decisions were wrong. Apparently executives didn't have to take those courses because they are allowed to make money losing decisions in real life. They also didn't have to take the required ethics courses given the recent disclosures about paying off insiders for presidential information. They now publish your course evaluation ratings and comments on the courses. Since doing this, more people call the courses useful.

They also publicly like to talk about retraining workers. Online classes, depending on your organization, may be required and might be on your own time. When layoffs come, nobody looks at your potential value to another organization and they are also purging workers so are in no position to pick up people being let go. So most people take classes that benefit their current assignment and nobody is ever retooled.

The entire middle of the year is spent arguing over budgets and when they figure out how bad things are they announce the midyear layoffs. Contractors, usually H1B visa workers, are hired to replace fired workers unless the job itself is outsourced, which seems to be common. They like contractors because they can get rid of them easier and they don't publish how many H1B workers they have. Outsourced employees are often then let go by the outsourcing company only to be replaced by foreign workers. Outsourced workers know to get your resume up to date.

The company wants to virtualize everything and mentions this at every meeting with completion percentage numbers. Schedules slip because it is the same people who have to support existing software and fix the "free" open software they are told to use. Once they actually figure out how to do it which seems doubtful given continual slips, the people who did it will probably be let go.

Company meetings are called town halls and sometimes "open mic" meetings. The latter has a limited audience that they do not record so nobody knows if they tell different organizations different stories. They want you to be able to say what's on your mind but people are afraid of the consequences if they do so. Expect to hear generic questions like "what one thing can we be doing better?"

Their "span and control" term, the ratio of managers to reports, was claimed to be too low so the opportunity for advancement is basically non-existent unless someone dies who has a lot of direct reports that you happen to work for. The company now has multiple CEOs so this span rule does not apply to people at the top.

At the end of the year they like to talk about how AT&T gives back to the community. They want you to record all your charitable giving at a web site, even if it had nothing to do with AT&T. They also have an online auction. Executives put things in there like "round of golf with me" or "working lunch" and declare the value priceless. It's a way to get to a golf course nobody at the lower levels could ever afford because of the "belt tightening" they tell people is necessary.

Healthcare signup is also at the end of the year and is a high deductible plan. Lately they've tried to steer people into the largest out of pocket category with monetary incentives. Don't plan on keeping your doctor. Oh, did I mention that new employees no longer will get retirement benefits (except for a 401k)?

December is the time for vacation. If a contract has not been signed with a union, people are told they have to back fill those assignments and have to be able to report to an assignment within a day, even if their assignment is out of state. So basically, you cannot plan a vacation. You cannot carryover vacation so people are forced to take it in December. Anyone creating a schedule pretty much knows this so nothing ever is due in December, except layoff announcements.

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| 4326 views | | 16 replies (last July 23, 2019) | Reply
Post ID: @OP+105epF3J

16 replies (most recent on top)

They forgot to mention that if you did not meet the mandatory training deadline, that you could not and would not get a raise and or a better than Meets on your review. I'm sure there are a few more stories that can be added to this, but its a good start at what to expect and enjoy while you are working at ATT

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Post ID: @6fjv+105epF3J

that training they make you take on your own time is totally worthless and I too want to spend my own time wisely and take what is industry specific to my career not what att deems important.

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Post ID: @2qyv+105epF3J

Agreed 100%. You’ve captured exactly my thoughts when I decided to leave the company for a more rational employer.

I got sick (physically and mentally) of the increasingly mixed messages the company sends to employees. There’s always more work to do by fewer people, but no opportunities for advancement, promotion, or even noticeable pay increases. Then they take away telecommuting, which in my mind, was a pay cut (having to pay for more gas).

The entire time this is happening, you never know when the surplus ax will hit you or your group.

And on top of that, our various systems were struggling daily under the load of numbers that had to be crunched to produce overly complex reporting.

My spouse told me about a Western themed commercial she saw recently. At the very end was an ATT logo. She was thoroughly confused, as a consumer.

I take no pride in saying that ATT seems to be thoroughly confused right now as to what kind of company in what kind of industry it wants to be. There’s a lot of truth in the adage of focusing on one thing and doing that thing better than anyone else. ATT seems to be trying to do many things, and none of them well. It’s confusing for employees and customers both.

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Post ID: @1fmf+105epF3J

" They also publicly like to talk about retraining workers. Online classes, depending on your organization, may be required and might be on your own time. "

This cracks me up. We were just informed of training that is available for us but have been absolutely forbidden to take said training on company time.

I think if I'm going to use my time for any training, I'm going to pick my own subject matter that isn't Telco related. . . . .

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Post ID: @1ycq+105epF3J

I try to avoid conversations with the summer interns and Tech. M visa holders. What's the point?

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Post ID: @1era+105epF3J

Brilliant, I was also annoyed how it was a big deal that there are no limitations as to what category you fall into for your EOY review, but HR explicitly listed "the common percentages" in the fine print. This should be in glassdoor for all to see.

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Post ID: @eua+105epF3J

One year to go to M75 and, boys and girls, the CLIFF has me terrified.

Something near a $400K difference in the Goody Bag if I make it vs being canned the day before.

Very high sphincter tone here.

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Post ID: @ctv+105epF3J

The post is spot on. As a casualty from the March cuts, I can say I won't miss being forced to watch 200+ hours of video of empty words from numb executives who neither practice nor believe what they say.

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Post ID: @lam+105epF3J

It's about time a highly truthful piece like this comes out and everyone should share this post everywhere. Great job to whomever wrote it.

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Post ID: @cwa+105epF3J

"They invited several congressmen to a company meeting to talk about how tax reform would incite growth. Within days of passage, the company announced a company wide bonus but more silently announced layoffs within days of the bonus, and several since. They made the bonus very public but are quiet about layoffs and lack of job creation. Anyone can look at earnings reports to see the rest of the story."

Not to mention, they took and lowered everyone's raise by 1% to fund this "bonus". It wasn't really a bonus, it was an advance on the yearly raise and most employees didn't realize the shell game that was played on them.

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Post ID: @pxc+105epF3J

With 40yrs in the rear view mirror, a casualty of the January Bloodbath, this Synopsys of Life in AT&T is spot on. This describes my 22yrs as a 1st level perfectly. I salute the originator of this post. You’ve done well. I can say Retirement life is great.

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Post ID: @oui+105epF3J

Yep that is about it in a nutshell. Sounds like that is what happening to our government. We are no longer in a constitutionally led government. Any congressional or senatorial person who is a dual citizen of any country needs to let go immediately from our government.

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Post ID: @bap+105epF3J

Wow. Well done to whoever chronicled all of that. Dead nuts on.

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Post ID: @lgj+105epF3J

This post should go into a permanent place on the Internet somewhere for potential AT&T new hires to read and ponder before they say yes to a job here. It is full of truth.

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Post ID: @enx+105epF3J

Spot on. Would be funny if it wasn't so sad. 20 year Tech Dev employee here - so disappointed in what this company has become. Just trying to fly under the radar to get to modified rule of 75 here then out.

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Post ID: @dnb+105epF3J

Omg. Best post ever.

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Post ID: @xtw+105epF3J

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