What do you all think is the plan for the remaining CEC HR staff. Week? Or would they possibly go right after Ulf's changes complete.
John Frier is completely out of touch
At the minimum… You completely gut support in call centers, in the name of “creating a lean, efficient business” that is “digital first, data driven, and AI forward”… If you don’t have the AI systems in place, or operational when you cut all of... — read more
After this resizing TMO will be retooling
In this layoff both good and bad employees are selected. Those with talent will quickly land else where. After a few months job requisitions will be open again to backfill roles that were eliminated.
WFH- CEC Experts
Word is on the street that we will be returning full time by the end of the year. With all of the recent layoffs and prior friendships between colleagues, T-Mobile will be forcing everyone back into the office. Don’t want to work in the office... — read more
A holiday week
I'm newish here so I'm not sure how this works but some of you might know. Does T-Mobile ever lay people off during a holiday week? I know I'm grasping at straws here, but I have to ask.
If you were affected
Do you mind posting your age here?
Area Model RNEO
Anyone has info on when area model will be implemented after the RNEO layoffs? If so, which markets will be merged?
This company is going to sh-t
Laid off Thursday, trying to call Care to make changes to my account and its been 1 and a half hours on hold. Do we not even give you the option to put your phone number in for call back when you're next in line? This company has gone to utter sh-t. — read more
To Those That Will Be Impacted
I was part of the very first group of people laid off last year and checking here today I’m saddened, disgusted, and angry that the layoffs continued on under the radar for over a year and now this horrible news of 5,000 lives being impacted. I’m... — read more
Email not working
Anyone else having issues logging into their work email?!? Have been trying to reset my password etc, and won’t take a new password?? Am I quietly canned?!?
Ulf and Saw in Sweden this past week
Ulf Ewaldsson and John Saw were in Sweden this week meeting with Ericsson executives. Both are traveling back this weekend to handle layoffs in their orgs. There will be a new agreement to outsource jobs to Ericsson. Mike lied about future... — read more
Did you get the X?
Positions were posted today. However if you did not get a call asking you to apply. Don't bother. Move on!
Sep 7 is the day….
This is the verified. Our core business is no ever be the very much same again. Very much of the sadness is coming.
No More Layoffs? Better Watch Your A**
TL/DR: you’re not going to be laid off, you’re going to be fired. I’m one of many coaches who have been in a call center for a hot minute. If you work in my CEC, chances are _you know_ me or at least know me by reputation. I’m not a task master, I... — read more
Has anyone been offered COBRA yet?
I was offered COBRA and its ridiculous, so just wanted to know if everyone else's payments skyrocketed???
Continual Layoffs
They always say no further layoffs in the foreseeable future. That means they must be short sighted as it was continual during the years I was there. I wasn’t laid off. I quit as the uncertainty makes a very unhealthy environment.
At What Level Were Decisions Made?
Does anyone "in the know" know at what level the layoff decisions were made? Manager, Director, VP? I would think that whoever was making a decision would have some sort of an idea of what the job position was and what the employee's functions were... — read more
Earnings Call for 3Q
Announced this morning, will be on October 25th. Will be interesting to see how our SLT portrays the bloodletting
How to get more annoyed...
I love spreading knowledge! Did you know that you can go to this link for SEC filings? https://investor.t-mobile.com/financials/sec-filings/default.aspx Like form 4's that let you know when SLT cashes out stock? So while we are all out here... — read more
Nothing so far
I was worried we might hear about more cuts today, but so far, so good. And yes, I know it's still early, but Friday is usually not a day for layoffs in any case, so I assume that whatever's left to be done will not happen before mid-next week (or... — read more
The worst/best parts of yesterday
My kids crying when I told them. This has been part of our life’s for a very long time. The panic and hysteria that was created up until the call and especially when the call split to a different time for some. The truly talented and amazing people... — read more
Lots of interest, forever
Is it just me, or do you find yourself just deleting incoming emails that ask for work and not caring anymore?
Relocate or "resign"
Relocate to an area with a T-Mobile "hub" or resign was the "option" I was given surrounding my remote status. Was hired on as remote given a med preexisting condition. Currently they're offering/giving up to a year for relocation. Not sure if... — read more
Good luck today
Good luck today everyone. Outsider here just wanted to stop by and say I feel for you. It’s fu---d up companies can do this to people and it infuriates me.
CORRECTION: Total 2300 gone (not 1200)
Audit numbers lag sometimes. Yesterday's layoffs were on a massive scale.
Told ya so…,
Several weeks ago wfh would be targeted for layoff but you guy’s attacked me the messenger. Here we are. Now here we are. Next time someone gives good advice read the room and take it.
Call Center Support Gutted
Support staff gutted. Two trainers left; RP gutted; Business Support gutted; Total Experience gutted; Quality gutted. Was told coaches and managers will be picking up the slack. As if those positions have the available time and resources to pick it... — read more
Major illness, received sustantial Reasonable Accomodation as per ADA
Accomodation was WFH for home for another year. Meticulously documented. Now laid off. Would it be wise for me to contact an employment lawyer to see if there was any discrimination involved in the layoff for me? I heard they were using remote status... — read more
Sprint
Are most of the lay offs former Sprint employees? Just wondering.
As a NTW just waiting for the contract to be cancelled.
As Mike stated in SEC: "We’re also taking opportunities to build bigger, broader people manager roles with deeper spans and fewer layers, to provide longer-term growth opportunities. At the same time, we’ll also be decreasing our reliance and spend... — read more
1200 gone as of now
Will get a better outlook of the number tomorrow night.
This thread is for the real people impacted
Dang T-Mobile you had a good thing going for a while. It really had nothing to do with the CEO or SLT it had everything to do with the people. You have some.... correction had some of the best analysts in the industry. All you had to do was task... — read more
For next weeks RNE&O cuts…….
Don’t forget to complete your quarterly Cornerstone training before you box your stuff up. Have to get those extra points for the Ops scorecard. Don’t let Iowa keep winning, they’re not even a real market. Slip, Trips, and Falls Hot Work Blood Borne... — read more
Purple Sprint
Can everyone finally accept that this company is no different from any other publicly traded corporation? If eliminating your role increases the stock by 5 cents for a few hours, you're gone.
Do I accept?
Sorry to everyone who was affected today. My role was eliminated, but I was pushed into a new position. I’m supposed to accept it today. What happens if I don’t accept? Has anyone ever declined a new role after reorg?
Got let go today
When can I publish my “tell all book “ about how we deal with customers?
STOP USING ABBREVIATIONS
Most of us are only familiar with our small corner of the company and don’t know what all the abbreviations mean for different organizations. Could we try to spell everything out to better keep track of who’s been hit?
Asset Protection
Has anyone heard about AP? I’ve been here 23 years and I’m so scared of being too old and losing my job.