Thread regarding Verizon Wireless layoffs

Judging by the rejection of more viable solutions, the majority of folks on this thread are simply looking for affirmation that they are victims. Victims of the big bad ‘They’. They won’t let me succeed! They are holding me back. They are in control. This victim mentality is why you aren’t succeeding. It’s why you are held back. You think a Union isn’t more ‘They’? It is. They will do this for me. They will protect me. They will help me succeed. Again, no self action. No affirmation that you will change anything. So ‘They’ will protect you from ‘Them’.

So the company didn’t provide tools to get paid from the migration to online sale? A market trend demanded by the actions of the consumer. It sounds as though the company is adapting to this emerging market. Companies who cease to adapt become irrelevant. Not unlike salespeople. If you aren’t willing to utilize the tools given, you aren’t willing to adapt. Therefore, the salesperson, I use the term loosely, becomes irrelevant by their own design.

Sounds like vgn is new to the company!!! Been here 11 yrs the last 2 have been horrid, yes it's sales but when you are set up to fail by your employer, that's different. Quotas have become absurd, traffic continues to go down yet quotas keep going up, people are being incentivised to go online , yet quotas go up...and commission pay goes down, and down...sell more make less. To hit my quota this month I need to sell 2 new and 7 renew a day, plus drop $800 in my bucket....pretty hard when I might help 10 or 11 people a day if I'm lucky, most of which are coming in to b--ch, or for service work. traffic nus down over 40 percent yoy in our store, so why do our Targets continue to go up...because they know people will leave, and stores will slowly be shut down or sold to agents.

Looking toward a union for a solution to your woes is laughable. There was a time in our history where unions were necessary. But now, they care only about the dues they collect. They can’t guarantee you anything except that you will pay dues. I grew up with my father in a Union. We had to ensure we always had the cabinets full of food because you never knew when they were going to call for a strike. You could be without a livable income for a while, while they worked out a ‘better deal’. Usually one that benefited the union reps, rather than the employee. Benefits were typically less than non unionized counter parts, and this is in the 70’s and 80’s. They were advocates of unions, not employees. To reiterate, they only care about dues. These are my personal observations and views. But I’ve rarely heard love stories from people in union. Sure, there are one offs. they also seem to work for people who have a very narrow skill set. But a sales position is one in which you should want a challenge. I don’t think you are looking at this from the right perspective. Sales isn’t for the lazy or those with an inability to adapt. Quotas will always rise. The bar will always get higher. That’s the name of the game. If you earn a commission, that’s exactly what it’s for EARNing. I’ve had 100% commission jobs most of my life. Every one of them was the same. Every year the quotas went up and the weak were weeded out. I put their money in my pocket. Sounds like you’re in the wrong business. Sounds like you want to be an order taker, not a salesperson.

I’ll answer this one:

So, reducing overtime is causing you to lose work life balance?

Oh you’re expected to work 24/7 pulling rabbits out of hat but they don’t pay you.

I was over 35 percent pull through last month, but almost all were wearables, and a couple of hums, $50 a pop doesn't fill a bucket very fast, your better off selling 10 tablets than 25 watches or hums, percentage means nothing, it's the product you were able to sell. And like the other person said, I can be at 80 percent tmp and not get paid on any of it if the customer already has it.

@apdq: Christ. You’re serious? That’s your advice? “Go somewhere else that values you,” I imagine you’re very popular amongst your co-workers. Truly, a pillar of knowledge, a beacon of courage.

“Things can’t get better, so let’s do nothing while simultaneously scrutinizing those who want better things for everyone.” Big centrist energy coming from you.

The onus is on the representative to hit -checks notes - shifting goalposts and ever-increasing quotas set by an insider with the goal of increasing the difficulty to hit multipliers? They should be grateful to get a check at all? That’s your point? Yikes. There’s a fundamental difference between a competitive/challenging sales environment and wage theft. You must be new here.

You can have a 75% TMP without ever adding a new TMP, you’re aware of that, yes? You could sell 70 phones without ever adding a dime to your bucket, and that’s a core issue. Metrics are arbitrary figures that do not directly pay you but can be used to advance good, hardworking employees onto SMP.

Just say you enjoy licking boots and leave. To defend a company that has put an expiry on your position, just... chef kiss.

Well OP, your nuts seem to drag the ground, so step up and reach out to people who can make a change. Let them know exactly how you feel, and if they dont want to listen, or care how you feel, then go somewhere that values you.

A commission lesson for all...

Sales bucket is based on a few things...

At a 1.0, sales bucket is based on $105 ARD, 25% PT, and 75% TMP. If you exceed a 1.0, you can still hit your sales bucket with lower numbers. If you hit a 1.6 and dont achieve your sales bucket, then you are a mindless robot, and easily replaced. This is not the job for you.

@3zom: OP here, I usually don’t respond more than one or two times, but your comment was so bafflingly out of touch that I can’t resist.

1: Work-life balance doesn’t exclusively refer to just the amount of hours worked, you prickly chud. My schedule used to be fairly consistent, open or close, and now I’m 9:15-7:45, 9:45-6:45, 12:15-8, etc. Simple concept, I know it’s difficult to understand when you’re drunk from the leather of the company’s boot.

1. It’s “sell,” not “sale,” and obviously you don’t work in retail. Or, if you do, you’re 50 or older and brain poisoned by your bosses. Reality check: I started 5 years ago. We used to get paid to retain TMP — just as we used to get paid for other things that we no longer do (Strategic Multiplier, CEI) — because it is a value-added feature that a customer is supposed to opt-in or opt-out of when they upgrade equipment. We still should be paid to retain TMP as opposed to what is now selling it out of fear to hit an arbitrary target that exclusively pays the company and not the employee.

3: Dear “A Rep Who Knows How To Get Paid:” Here’s some fun math: If bucket is 10K, and I sell 70 devices (phones only, not including equipment like tablets that impact ARD), that’s $2,940 in my bucket. Please explain to me with your incredibly wise galaxy brain where the other $7,000 in bucket is supposed to come from — just to hit target.

You’re so focused on erroneous details that you have lost sight of what matters. Simply, the company is pocketing your money, and you’re a f---ing bootlicker. Don’t act as if you’re best interest is in anything besides yourself. You represent exactly what a union seeks to defeat: individualism.

You can be at a 1.6 and make $1500 if you don't hit your bucket!!! Happens in my store, bucket is unattainable, hit 70% and get decelerated.

Mid sale touches lol....don't forget to slam the case, car charger, tablet, hum, jetpack and all that other $hit on the 78 year old lady who came in because she didn't know how to download an app.

Integrity is who we are my a$$! Mid scam touch is more like it.

I think your math is a little off on

Making less than $1600 on a 1.6 lol

So, reducing overtime is causing you to lose work life balance? Ok, doesnt make much sense but Ill go with it. Now you are sad a out mid touches, ok, maybe they are pointless for folks who dont take them seriously. Now you want to be paid to retain something you didnt sale in the first place, can we say handout? Then you say theres no way to fill the bucket in the same sentence you say they want you to sell $120 in ARD? Hmm. Then your solution to making more money is to hand 15% of your net pay to someone to speak for you? If you can communicate, you have no business at a communications company.

• A Rep Who Knows how to get paid

Well hey bud, if OP hasn’t called yet, somebody very soon will. Don’t be thinking that one isn’t able to see who’s from the management side & who is here just to get some cheese, s--- up to their bosses, in order to grt some incentive hahah...got it? Verizon Wireless will soon have a Union since it’s in the talks. So what we want, will happen soon, just like it did when the strike broke out back in 2015 amongst the wirelin sector & their contract is very well in place. Do some research & then talk!! Peace!!

So... Op, have YOU called the CWA???

The union had no impact on all the things you mentioned. I understand your frustrations, but it isn't the answer.

OP here, just wanted to add that it takes a single person calling CWA to start the process. Don’t be afraid to unionize your store. Don’t engage in anti-union propaganda.

We’re are an industry that has changed, and we will continue to change.

Unionization, at worst, protects you. At best, it prevents your management from exploiting your labor. Those who do not produce value should not be the ones who scare you away from wanting more for yourself or job security. What we do is not just sales anymore — it is much larger than that — and not demanding fair compensation is doing yourself and your family a disservice.

Keep your bootlicking to yourselves.

Truth