@cdjy I completely agree with you. Follow the money. This is always going to lead to the truth. And the truth is that in support we are being told funds are tight while they post outstanding profit reports. They have been cutting back on everything: promotions, merit raises, awards, and even Friday breakfasts, in order to "fund the cloud transformation". I call BS. If that was truth, we would be provided training on cloud, provided ways to create labs with cloud products, and cloud would be synonomous with support. But none of those are true.
Citrix has great potential, and great talent, but they keep negelcting and abusing their talent, focusing on the wrong thing (profit), and alienating their strongest, brightest employees.
The path they are taking leads to employee alienment, dissatisfaction, and high turnover. This subsequently leads to customer dissatisfaction, lack of confidence in products, and decreased sales.
A company's greatest obligation is not to their stockholders. That was a postulated idea from over a decade ago that has been proven to be wrong. A company's greatest obligation is to their customers, which in turn creates what the stockholders want - increased value. How do you accomplish that? By takeling care of your employees. Create an outstanding culture. Then your employees will care about the company which translates to caring about the customer, which translates to outstanding customer interactions which will drive sales.
ELT is not doing any of that; they are doing the exact opposite and we are on a path of self destruction. Sure, short term will show greater profits, but I assure you, the company and the stock prices will begin to plummet if we stay the current course of neglecting employees for more than a few years.
I am patiently waiting the next survey they send us. I will explain to them, in great detail, why ELT are not leaders at all but a group of failures at leadership.