When the Poos took over
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When wireless leaders ran IT outsourcing was never on the table. That happened under the wireline leadership team as they needed to play ball to keep their jobs. And as you say it was executed poorly and who ran that; shanks and vivid
LoMc and the wireless mob were the smartest guys in the room and employees & shareholders paid for their many mistakes for years to come. I remember the company webcast LoMc referred to T-MUS as the JV team. The JV team proceeded to kick our behind as the double digit profit margins fell to dangerously low single digits after we bought out Vodafone's share of wireless at the absolute peek price. Every LoMc acquisition failed. IT went from a value added organization to a drain on company assets that ultimately resulted in the worse executed re-badging of 1500 employees to a scandal plagued company. No wonder the every person for themselves culture remains the elephant in the room today.
This is telling. We use to celebrate wins and now we celebrate failures
Failure is not only accepted but encouraged. While everyone gets the angle it sends a message
Thinking it was the transition to the wireline IT leaders who selected their cronies and exiled wireless leaders.
Verizon invested heavily in software called Pega that just doesn't work. These IT executives need to start covering up their blunders.
It's like boiling a frog