A friend in California is moving in to an ADU. The owner of the home will accept rent in the form of CASH only, and the amount is more than he can withdraw from an ATM.
This friend does all his banking online. So he said he has tried walking in to a Wells Fargo bank twice to open an account and both times they have told him he needs to make an appointment and come back. The first time: the banker acted put-out and said that my friend shouldn’t expect him to “simply drop everything for someone who walks in off the street”. The second time: a woman apologized profusely and said they were very short-staffed these days.
I can understand if it’s meeting with an FA to discuss investments, but to open a simple checking or a savings account??
Charlie says “Keeping customers front and center is at the heart of Wells Fargo's continued evolution.” I guess he hasn’t walked in to one of our brick and mortar’s lately.