Most of us liked our jobs as opposed to hating it like these days. What happened in such a relatively short period?
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Long live First Data
It really was a superb culture when Yabuki was here. I miss those days so much. I would have given anything to this company gladly bc I felt appreciated. The past 5 years it’s been complete misery and now Fiserv gets the bare minimum from employees the culture is so demotivating and demoralizing. Please ML we are counting on you! Help before we lose more clients and staff..
@t0 You didn't left. You are here.
I was there ten years ago and loved it. I eventually left on my own because I could not stand Frank and his First Data cronies. We all could tell that he was running the company into the ground. I’m watching the changes now that Frank is gone and I’m hopeful things will get better there.
Frank Frank Frank Frank Frank Frank Frank
Flush out all First Data sl--e
Frank and his stellar MC happened. They were an industry JOKE and now so is Fiserv
Frank happened. He did the exact same thing to First Data!
If it wasn’t First Data it would have been someone else; your 4% growth rates from your dinosaur banks weren’t cutting it. Jeff knew what he was doing.
I joined Fiserv because it "WAS" a great company...little did I know I joined at the worse time and have yet to experience the greatness it once was.
We put stockholders ahead of customers, and gutted the company doing it.
Change in business strategy.
Before leadership was working to make the business better. But now Fiserv is working to make the numbers better.
Frank happened
Please stop blaming First Data. The sane thing happened there. It’s been reported here several times that the KKR buyout ki-led First Data. It was a great place to work before that.
Frankly, First Data happened. Aside from the obvious erosion of morale from layoffs and draconian surveillance, this is also the point where the management strategy of long term stability by pursuing the absolute best tech changed to making the quarterly financial statement as juiced up as possible.
From the top down, we stopped being a technology company. Managers that came in didn't understand their products. Figuratively, we shifted from Silicon Valley to Wall Street.
Don't forget we were predominantly permanent work from home. This singular preexisting condition allowed the company to be so successful when covid hit. People with short or no memory forget this point!
First data. Yabuki gone. Sapience. Badging. Insane hourly requirements. Staff support. Layoffs. Departments decimated. Knowledge gone. So ???
First Data happened.