Thread regarding Fiserv Inc. layoffs

RTO Summary (Large US Companies)

AEP: Employees here view RTO as part of a broader cost‐cutting strategy. Posts highlight a negative corporate culture, low CEO approval ratings, and suggest that the mandate is used to force attrition and replace higher‐paid workers with cheaper labor.
Allstate: At Allstate, employees anticipate that the new RTO (or “XP”) model will be rolled out soon. There is an expectation of increased rigidity with enforced attendance, and a sense that the mandate may be used to force resignations or further restructure operations.
American Electric Power: At AEP, RTO is seen as part of a larger strategy for downsizing. Multiple posts mention low CEO approval ratings, a negative corporate culture, and the use of RTO as a lever to force attrition and replace higher-paid staff with cheaper labor. The sentiment is highly negative and paints the mandate as a cost-saving measure at the expense of morale and productivity.
AT&T: AT&T is one of the most vocal examples. Employees express deep frustration and cynicism - seeing the RTO mandate as less about collaboration and more as a tool to force resignations and cut costs. Harsh language and personal attacks abound, and many believe that the policy is being used to target certain groups and reduce overall headcount.
Avaya: Posts from Avaya reflect a view that RTO isn’t really about boosting collaboration or productivity. Instead, many see it as a cover for downsizing and forcing staff out - a sentiment that labels the mandate as a disguised headcount reduction exercise. Avaya employees frequently note that RTO is not truly about boosting collaboration or innovation. Instead, many see the mandate as a veiled effort to downsize the workforce and force resignations or terminations. There is a pervasive sense of cynicism, with posts suggesting that RTO is used to eliminate “deadwood” and replace higher-paid staff with lower-cost alternatives. The messaging on Avaya’s board echoes a broader trend**: the policy is viewed as a cost-cutting tool rather than a strategic move to improve business outcomes.
Bank of America: Although only a few posts are seen here (e.g. a Chase employee being fired for asking tough questions), the tone suggests that strict enforcement of RTO is part of a broader discipline in banking, with little tolerance for dissent and noncompliance.
Bank of New York Mellon: BNY Mellon appears to have strict RTO policies that tie noncompliance directly to termination. One post cites a policy where failing to meet in‐office requirements for two months out of a year has led to firing, underscoring the punitive nature of the mandate.
BNYM: Multiple posts describe a strict RTO policy, noting that employees failing to meet in‑office requirements for prolonged periods have been - or risk being - terminated. The tone is punitive, emphasizing that non‑compliance is not tolerated.
CenturyTel: A post on CenturyTel’s board dismisses opposition to RTO - mocking those who “refuse to go back” and noting that real estate constraints (having sold off most property) are used to downplay the conversation. The overall tone is one of derision toward anti-RTO sentiment.
Charles Schwab: At Charles Schwab, management is criticized for poor oversight in enforcing RTO. One post questions the logic of the mandate when attendance tracking appears inconsistent, highlighting frustrations with managerial incompetence regarding in-office compliance.
Chevron: Chevron employees are frustrated by inconsistent messaging around RTO. With reports of postponed deadlines and mixed directives from management, there is widespread uncertainty. The lack of clear, consistent communication has left many employees confused about expectations and how strictly the policy will be enforced.
Cisco Systems: Cisco is highlighted as an example where remote work has historically been productive. Yet even here, external pressures push for RTO - primarily due to managerial habits and real estate concerns rather than actual operational needs. Employees note that while their remote performance is high, the trend toward in-person oversight persists regardless. Historically, Cisco’s remote work model has been successful - with many employees reporting high productivity when working from home. Posts indicate that even though remote work has proven effective, there is a push from upper management to enforce RTO. The rationale appears less about enhancing collaboration and more about filling empty offices and maintaining real estate value. Employees express frustration that managerial oversight and outdated office norms are driving the mandate rather than actual operational needs.
Dell: Dell’s RTO rollout appears phased and closely monitored. Employees report that HR is beginning to communicate detailed expectations - tracking in‐office days, even during holiday weeks - and worry about inflexible schedules and insufficient office space. Noncompliance is viewed as a ticket to termination, and many are uncertain about how the new policies will work in practice. Dell is in the midst of a structured RTO rollout, with HR beginning to send detailed communications about expected in‑office attendance. Posts describe phased returns and strict tracking of office days (including badging in and monitoring of attendance even during holiday periods). Employees are concerned about logistical issues - such as insufficient office space (for example, in the Ireland offices) and cramped cubicles - and worry that noncompliance could lead to termination. There is an undercurrent of anxiety that the new policy may be used to drive out employees as part of broader cost-reduction initiatives.
Fidelity Investments: Fidelity Investments’ RTO policy is portrayed as extremely strict - joking that it amounts to “5 weeks per month.” This hyperbolic expression underscores employee disbelief and irritation at the prospect of even more demanding in-office requirements.
Fidelity Investments: RTO expectations are portrayed as extremely strict. One post hyperbolically claims that “the new RTO policy will actually be 5 weeks per month,” underscoring employee frustration with what is seen as an unyielding mandate.
Fiserv: Fiserv’s approach is uncompromising - a recent mandate requires 5 days a week, 8 hours a day. Some posts note that this policy is applied uniformly (including to H1B workers), and there is a broader perception that the policy is part of a trend toward reducing full-time staff and cutting benefits, with little regard for employee well-being. Fiserv employees face a strict, uniform mandate requiring a full 5‑day, 8‑hour in‑office schedule, with no exceptions - even for H1B workers. The policy is widely seen as a cost‐cutting measure, designed to pressure employees into resigning rather than accommodating flexible work arrangements. Many posts note that this rigid approach appears aimed at reducing overall headcount, with the expectation that noncompliant staff will eventually be replaced by lower‐cost alternatives.
Ford Motor: At Ford, RTO is frequently linked to cost-cutting and forced resignations. Some posts, even in a poetic form, suggest that the mandate is a tool to “get rid” of employees and drive down expenses rather than a genuine attempt to boost productivity or innovation. The overall tone is cynical and resigned.
Honeywell International: Honeywell’s approach is still in flux. HR posts indicate that local facilities are tasked with determining “who is close enough” to an office, and while official policies are still forthcoming, employees are advised to maintain current routines until final decisions are communicated.
IBM: At IBM, RTO is framed as a financial maneuver driven by investor pressure. One post argues that “active investors” push RTO as part of a cost-cutting, short-term strategy - sacrificing long-term stability for immediate improvements in metrics like ROI. Discussions referencing IBM highlight that its RTO initiatives are portrayed as driven by investor pressure. Posts suggest that active investors demand short-term returns - prompting leadership to enforce RTO as one measure among several to cut costs and boost financial metrics. The narrative here is that, rather than being about enhancing collaboration or productivity, IBM’s approach (as cited in these discussions) reflects a strategy to reduce higher-paid positions in favor of lower-cost labor, with long-term innovation sacrificed for immediate ROI improvements.
Intel: Although Intel has a long track record of successful remote work, several posts warn that a full‐time RTO could upend that culture. Many fear that enforcing strict in‐office mandates may trigger a mass exodus or be used as a pretext for headcount reduction, with employees “paying” in lost flexibility and potential layoffs.
JPMorgan Chase: JPMorgan is enforcing a hardline full‐RTO mandate. With new facilities (like the NYC building) and a forceful stance from CEO Jamie Dimon - who dismisses employee petitions - the RTO policy is seen as an uncompromising directive. Employees are frustrated by the loss of flexibility and the threat of termination for non‐compliance, with some sarcastically predicting mass resignations.
Lumen/Centurytel: One post sharply criticizes employees who refuse to return - using aggressive language (e.g., “All those DEI losers… will be fired”) - implying that non-compliance will be met with termination.
Macy’s: Macy’s employees express anxiety over RTO implementation - citing issues like limited office space and uncertainty about how mandates will be enforced. The overall sentiment is one of apprehension and fear of further disruption, especially in locations with reduced capacity.
Southwest Airlines: Southwest is moving quickly to enforce RTO, with one post noting that the mandate is set to begin on February 18 - suggesting an expedited return with little transition period.
TransUnion: At TransUnion, preparations for full RTO are underway. One post notes that employees are even counting available parking spaces as a measure of readiness, indicating that strict monitoring is part of the compliance strategy.
Transunion: Posts indicate that TransUnion is preparing for a full RTO, with close monitoring measures - such as counting open parking spaces - to ensure compliance.
U.S. Bancorp: U.S. Bancorp appears to be rolling out RTO with regional nuances. Posts mention that office assignments (or hub designations) are being determined locally, and that while some employees may avoid RTO if their sites are too small, most will eventually be required to return based on proximity criteria.
Verizon Communications: Discussions at Verizon are entangled with labor and union issues. Some posts express hope that RTO will “get rid” of unions, while others harshly criticize the notion of forcing employees back, seeing it as a cost-cutting strategy rather than a genuine effort to enhance collaboration.
VMware: RTO at VMware is contributing to higher natural attrition. One post indicates that although layoffs are not imminent, forced in-office attendance is already causing a significant loss of staff - a “quiet” way for the company to reduce its headcount without formal terminations.
Wells Fargo: The RTO mandate at Wells Fargo is portrayed in a no-nonsense, hardline manner. One post even derides employees who “whine” about it, suggesting that in-person attendance is non-negotiable and that those unable to comply might as well quit. The tone is aggressive and geared toward enforcing accountability.

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| 3702 views | | 12 replies (last July 30) | Reply
Post ID: @OP+1jmkvhfvp

12 replies (most recent on top)

What I see missing from the conversation is: A company that expects day/night/weekend support 7/24/365 by employees within 10 minutes of the call should respect the employees right to work life balance. If you expect that of me and I deliver, I expect to be treated as an adult. When the job requires many years of experience and the pool of qualified employees is shrinking, it is foolish for management to discount the needs of these employees.

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Post ID: @pqp+1jmkvhfvp

@s0+1jmkvhfvp I agree with 99.9% of everything you said, except for laying 100% of the blame on oFD management. There are plenty of sub par leaders on both sides. Both pre and post merger. Granted oFD might've been accruing more negative managers than oFS by the time of the merger, but both added ingredients to that soup. There has always been bunch of leaders always trying to do the right thing on both sides.

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Post ID: @sx+1jmkvhfvp

Director @Fiserv... I was a Director as well. Based on what I read, my assumption is it is likely you were / are on the First Data side left from pre merger where bullying people is the norm. Fiserv adopting the FD culture is why a great company, loved by their employees, has become toxic. IMO, the verbiage and tone chosen in the post indicates little if nothing has improved. The parent child relationship vs adult to adult is obviously alive and well. Once upon a time this same mentality shared in the post also lended to an over 50% 1st year turnover rate of new employees with the number 1 and 2 reasons for leaving were the organizations toxic fear based culture and the MANAGEMENT (not leaders) who subscribed to this. After being at FD for almost a decade myself and having many friends and colleagues who had been there during the glory days prior to KKR and definitely prior to FB, when describing their experience, the most common acronym you hear is PTSD. Professionals don't bully. Professionals understand what being an adult is and operate accordingly. Leaders have traits such as deep listening, empathy, integrity, a focus on empowering others, strong awareness of their team's needs, a commitment to community building, and the ability to conceptualize the bigger picture, prioritizing the growth and well-being of their team members above their own personal gain.

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Post ID: @s0+1jmkvhfvp

If I was an adult
I would be able to take a sh-t without worrying about salience you mo--nic yes man.

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Post ID: @rp+1jmkvhfvp

'Expects results from Adults ' I agree with you with one major exception the badge reports and the pc monitoring is plain wrong. Professionals should be treated with respect and trust after all it is about job performance not st-----g a computer. When I had an employee with issues stemming from at home he was given a warning we met face to face and came to an understanding. When you have an associate with experience and high marks in working with clients adults work to correct the problem.

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Post ID: @gc+1jmkvhfvp

"employees have programs to be awarded extra money each year. If an employee participate in the multiple programs, it's close to $5000 a year. "

What does that even mean? If you have the time to take program(s), you would have already been cut a while back.

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Post ID: @g8+1jmkvhfvp

@ the "director" below: LOL! We ARE leaving in droves. Consulting companies and clients are eager to scoop us up. They pay better and actually value our knowledge and skills. Oh, and they're almost all hybrid/remote too. The authoritarian attitude of Fiserv's upper management is destroying the company. Or did you miss all the sh---y client satisfaction surveys? We're over being bullied by y'all. Enjoy the sinking ship without us.

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Post ID: @fx+1jmkvhfvp

I am a Director at Fiserv. Before you post what you think you, do more research. RTO for non bonus eligible employees requires 4 days in office, 8 hours in the building. Bonus eligible employees 4 days a week, 9 hours a day. If you are a people leader, 5 days a week, 9 hour a day. Starting in March everyone is required to be in office 5 days a week. If an employee has a need they can request to flex and work from home. Managers have been instructed to accommodate requests. Plans are in motion
to hire more people and contractors. No benefits are being reduced and employees have programs to be awarded extra money each year. If an employee participate in the multiple programs, it's close to $5000 a year.
5 days a week in office has been the norm for years. You want to work from home full time? Work somewhere else. It's called a job, grow up.

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Post ID: @fp+1jmkvhfvp

@@bb+1jmkvhfvp

If that's the goal it is failing catastrophically. The office is becoming browner and smell funnier.

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Post ID: @fm+1jmkvhfvp

That's great. Now do Non-RTO or Hybrid Companies so we can know where to send our resume.

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Post ID: @ct+1jmkvhfvp

Yes. They want to roll us back to the white male patriarchy of the 1950's. Which is a big reason why they targeted "DEI". Can't get back to 1950 if you don't undo the 1960's.

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Post ID: @bb+1jmkvhfvp

What's happening is we're going back to the abusive, hard-line bullsh-t of how work was decades ago. These firms and investors dislike employees having the upper hand.

They want to best control back and strip away all workers rights, too. If you think I'm being alarmist, read the room and follow the money.

Corporate America is being remade in the image of Project 2025. This is bigger than simply resetting the clock to 2019.

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Post ID: @av+1jmkvhfvp

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