Being a adult baby sitter, this job sucks. Can’t even get another job outside of retail. How’s everyone else doing?
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Stop screwing up basic retail functions? Try stopping on the floor for two seconds instead of sprinting from your vehicle to your office and maybe you’ll be able to pick up on the fact that POS has been unusable for at least 2 years now and on top of having to refresh our systems 40 times a transactions we also have to pitch 20 products while the customer ignores us and shops on Amazon. All so we can hurry up and get to the next angry customer that’s been waiting for 15 plus minutes that’s just waiting to start off our transaction making snide comments about the Assistant manager they’ve been watching play on their phone and the GM they watched sprint to the store to hide in the back. The only thing you’re baby sitting is your perks and your counter parts/DM’s egos on the group chats. One of our GMs here in ETX rarely does anything and when he does he orders the wrong color phone and has to come to a rep to ask basic system knowledge questions. But don’t worry, he’s only been a GM since I was in jr high. How could you expect him to know how to do anything.
Note to reps: stop screwing up basic retail functions and we will have time to be more hands on. I can’t walk into my store without have someone 15+ minutes late, someone abusing RTO, my dm tying my hands when it comes to accountability, operation tasks not getting finished by the team and the amount of PCA’s/ credits I need to fill due to the reps not focusing on detail.
I wish it was easy to walk away, but retail management just sucks out the energy when you have to act like a daycare teacher in classroom fire.
@rwf+1hQSxmHg Well we are already in year 2 of the debacle so probably next year.
They will implement a change 2-3 years too late.
I try to make it a point to communicate with leadership that SM'S and GM'S help very little in the sales process. SM's always greeting and GM'S always on a call. Back before team commission this was not always the case. Obviously the sales results in corporate retail stores this past year speaks volumes. Team sales failed. Time for a change
I don't think they are allowed to leave the office.
In all my time with this company, there has only been 1 good manager. Everything a manager is supposed to do, he did. He made us work hard because he worked hard and we wanted to work hard for him.
Today these GMs are just a-s kissing fu-k ups who know sh-t and take credit for having great reps in their store.
Just go out on the floor and help your reps sell and add services that you micromanage everyday.This one act might improve the staff moral in the store. I understand you have achieved “ Do nothing club “ certificate “ for you to stay in the back. Go home early, never work a Sunday,and don’t get involved in sales, So come on it become proactive.
Our GM is constantly in back doing calls and whatever else can be deemed a waste of time. He doesn’t have time to babysit.