Thread regarding Wells Fargo & Co. layoffs

I heard The remote workers from the Mortgage Call Centers in California will all be gone within the next 60 days. It’s going to be a big shake up.

They let me go as well for metrics… Super quick meeting. Good luck to you!

That's horrible B if they didn't give your accountability time to correct itself coming back from fmla. Really horrible. I feel bad for you and OP. With adherence & accountability, the company makes it difficult to stay way above a meeting or above. Example, they changed rules in their favor to no exceptions can be entered if you miss under 30 minutes off of the phone. Then that can mess up your accountability metric with relentless system issues, forced restart, having to use the bot for certain elongated functions, etc. I've known people terminated for too many occurrences in a 6-12 month period. (Tardies & unplanned/unscheduled pto, etc.). I've seen two people terminated for aht here. One didn't need to work anyway and just stayed at home. The other found a better job at the Federal reserve. I'm sure we'll be seeing alot of people fired without even so much as a PIP. That way they won't have to pay people severance. I'm sure the EEOC and your state's employment commission will see right through a good employee being terminated out of the blue with rampant layoffs occurring. That's going to be more of a reflection on the company than the good employee. The EEOC and employment commission offices have probably seen this trend with WFB over time and currently. God help us all.

b,
If you were let go for Accountability, you would have never made it when it was based on Adherence, which some companies use instead. Also, the bank is very careful about fmla agent terminations because they don't want to get sued. Call center work probably isn't your strong suit... you might want to work on being better about following up on your reported absences at your next job. I truly say this as someone who is trying to help your future, not slam your prior actions. Good luck to you

Please respond or forward this Service Request to the correct department. Thank you and have a bless day.

Do many people speak Ebonics at Call Centers ?

@qlr+1tt5gg6w, I cannot decipher your strange English.

So true i was let go in may for accountability. Though i really feel it was because i had fmla and used it graciously. after i got fmla it was like i never met for accountability again. system took weeks to correct my time

@iuw+1tt5gg6w
You're right, imo, especially for the ones closing sadly.

Yeah, call centers will likely be hit hard with layoffs anyway and the reduce severance costs they will probably be militant about 'firing for performance'.

Everyone at WF has a number on their back......