I finished at 76.89 percent of goal, I am being told by my peers that I will be on PIP, store traffic was slow, will they cut a break for me?
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Start working your book of business.
As someone who used to work at the company as a Senior Manager, “down in store traffic” is considered an excuse. Management and HR will ask, “what does your VZENgage input leads look like? How many VZEngage calls are you making? How many SMB calls are you making? Are you working with your R2B rep? Are you seeking valuable feedback from management? How many upgrades/HPU are you seeing/doing? How many banner pops do you have for the month? What are you doing for service customers?” Verizon forgets that they are no longer a competitive company which is why they are failing. Pricing is too high. Company is non responsive to reality. Their 5G network is a joke that is rolling out way to slow which is why T-Mobile is leaving them in the dust and becoming
More innovative. You literally have to slam all your customers and let not one customer leave without selling them something or quoting them for a phone add. As someone who no longer works there, it is a breath of fresh air and no longer have to think about deficits to metrics, making a million quotes to hit store #’s, etc. if you’re not at a high volume store and/or customers who are willing to spend money, you should reconsider working at another job
@pw Ill fall wherever I please, as long as they get a write up for being below 90% I'll be a happy rep. Don't do it again bs haha. Do what you want, live your life, and dont let big corporations make the rules you live throughput your life. They only limit you based off of their biases.
You have to be the bottom 15% of the Enterprise and if it’s a one off month, your director and SRM can give you an exception but if they do, don’t fall under again.
You could also say the moving goalpost every month is unfair as well. Sadly it's the nature of the business we are in. If you aren't an 80% employee, you a bad one in their eyes. Even if you are over 100% for the year, you did a bad and they must put you on a PIP. They think it will motivate you to do better. Look at it as a positive thing. Or use it as a game to fu-k with your managers since they get a PIP if the store is not above 90%. Remember they rely on you, much more than you rely on them.
I thought everyone was hitting 150 for June
@bc that's so unfair because YTD I'm at 153% so for bad one fluke month I am on the list
Not unless more than 30% of your store is already on a PIP. If so, you can’t add anyone else to pip unless they fall below 50%. But yes you would be starting a PIP at that %