Thread regarding Comcast layoffs

NPS surveys next week

will this what is happening make them tank to the very bottom 0


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Post ID: @OP+1m5r7tn5j

16 replies (most recent on top)

@cs by my math it SHOULD have been October, but the latest schedule thing still showed Novemeber for the next one.

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Post ID: @e1+1m5r7tn5j

I answer all 10s and "everything is wonderful" every time. They try to track down and determine who writes negative reviews. They are not as anonymous as you think. I learned that quickly.

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Post ID: @dz+1m5r7tn5j

I was told it is pushed back a month.

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Post ID: @cs+1m5r7tn5j

The scale is from -100 to 100. So 0 is neutral. But I agree, eNPS doesn't really do anything and I never believed it was truly anonymous. There was a whole RTO survey done years ago and they still made everyone come back in. Not sure why they keep asking for our feedback when clearly they don't care what we have to say.

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Post ID: @cn+1m5r7tn5j

Id love to know from someone how much the nps costs the company yearly...

In other words why hasn't this pointless thing been cut.

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Post ID: @c1+1m5r7tn5j

Take it or not. It won't change what's happening.

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Post ID: @bf+1m5r7tn5j

@ad 😂😂😂😂😂

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Post ID: @am+1m5r7tn5j

It’ll have equal impact to all the previous ones (i.e. it changes absolutely nothing)

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Post ID: @ab+1m5r7tn5j

Just do all 10s

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Post ID: @a8+1m5r7tn5j

@a2 😂😂😂 thats why they always stress " gotta fill it out". Good to know now I'll never do them.

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Post ID: @a7+1m5r7tn5j

@a5 they are impacted if you don’t feel it out too. They are measured on score and participation rates.

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Post ID: @a6+1m5r7tn5j

@a2 thank you! 🙏 i will not be filling it out then .

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Post ID: @a5+1m5r7tn5j

It's funny you think doing that won't be used against you

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Post ID: @a4+1m5r7tn5j

It opens November 2nd and only impacts your immediate leader. My supervisor walked us through how the company uses the survey and he’s put on a plan even if it has nothing to do with him. Rating a 0 will show up on the VPs score but only your immediate supervisor will be impacted.

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Post ID: @a2+1m5r7tn5j

Last year during layoffs, they skipped eNPS that month. I’d imagine they do that again. Can’t imagine tanking scores 🙄

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Post ID: @a1+1m5r7tn5j

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