Thread regarding Verizon Wireless layoffs

there is no thing which acutally works yet. We don't even have basic stuff to figure out which way to turn if there is construction on the street. We don't have a way to even get something that can climb up the stairs by its own. So AI is a scam to keep some dudes in india making babies. If you support AI you are low IQ. We need to ki-l all the projects which are like this. Like if you are not of asia origin......just f...up.....all the company.....take down the towers....bring down the power.....let the company leaders know what is up from the usa westerner....cowboys a comin....back!

@yc+1jv6v1cqv Waffle House rules need to apply.

Most of my day is spent making right what some PSO effed up. And yeah, 4 hours in a store and then they xome ro me and I fix it in 10 minutes is part for the course, as i apologize.

Some sups are aware, but others are just Pez dispensing yes men that kissed the Directors butt. Directors and man ADs have no idea what we actually do or have ro go through. They tell us to report inappropriate behavior of PSOs to our sups but nothing really happens. One time they pulled someone's call and began nitpicking the rep that reported the PSO.

But my hope is tgat AI will replace the PSOs first.

It’s honestly embarrassing that a college drop out has to say this on an anon forum.

Go to Gemini.google.com. On your personal device. Type in “please tell me how to transfer my number from spectrum to VZW. That is public info. If you can’t follow that then you shouldn’t be holding the phone you used to type that sentence. You troglodyte. And yeah Gemini is helping with Jordan drops and if you’re still on the Chinese malware known as TikTok the you might as well go all in on Melania coin.

I am the actual money using the buttons this company designed.

Yes, Gemini has made out work better but we still have to feed into it. Basic Gemini lic is $24. With no corporate rate and 100k employees. So let's spend 2.4M per month so retail reps can ask Gemini when is the best time to post on Tiktok or when is the best time to buy Jordans?

If someone who has actual power for change is listening. All you need is a guy in his underwear with access to acss and Gemini and yet you make it so complicated.

@bq+1jv6v1cqv So is leadership actually d-mb? Because im a college drop out and I just fixed personal shopped. Turn it the fu-k off and let me use Gemini. Way easier. This is customer service talking btw.

@be+1jv6v1cqv I’m saying Gemini has been able to do your job for years. Companies have been taking that time to figure out how to fire you. Hello, layoffs?

So again, if you’re not using Gemini to do your job already, someone there is digging a hole underneath you.

I wrote this entirely out of my brain. But I vibe code the fuhking sh1t out of my job.

“If you are just now waking up to the that AI is going to eat your job, you are already fuhked.”

Actually if that’s what you took from that then you might be fu---d too. What I am saying is Gemini can do my job now. Has leadership realized that or are they that dense?

It can have my job but honestly the fact that we are still using PSO while Gemini or Copilot can easily do it means our leadership are mo--ns

@ab+1jv6v1cqv
Call me a racist if you must, But we are a technology company lacking technology. If we have to outsource, can we at least do it right?

See this is where you are incorrect. We are not a technology company. We are a telecommunications company who tries to pretend we are a technology company. Big difference. But your point about outsourcing is spot on.

If you are just now waking up to the that AI is going to eat your job, you are already fuhked.

Is middle management holding back AI like the mouth breathers say?

If I can focus on my customer without having to worry about back end bs and prior issues I can give them a premium experience.

Idk about your managers but I trust mine. If something could be done, they will.

Call me a racist if you must, But we are a technology company lacking technology. If we have to outsource, can we at least do it right?

I don’t need to hear a mother of 4 tell me that she wasted 2 hours with a PSO when it takes me 20 mins to fix the original issue and another 1 hour to fix cr-p PSO did in their attempt to fix it

Why do I need to be an absolute di-k to the PSO agent to transfer me the call when I figured out the issue before he or she is done explaining it.

I know they have a transfer metric, because I have a transfer metric.

I shouldn’t have to beg bgco to build a one talk line because either they or someone else sc--wed up

How the fu-k are we losing customers to our own god damn processes?

Do you want to limit issues due to language? we have a massive voice delivery system add literally any AI so we can at least get at least subtitles.

T-Mobile used to emphasize the irony for the one mo--n that’s going to ask why a customer was asking about porting into Verizon

Further reference. Here is the simple answer generated using publicly available AI, using keyboard. Our new customer was transferred 3 times before someone typed this into a phone.

Please get me a list of T-Mobile port process using public info

Below is a generalized list of steps that reflect the publicly available process for porting your number to T‑Mobile. Note that the exact process may vary slightly based on your account type or specific situation, so it’s always a good idea to check T‑Mobile’s official guidelines for the most current details.

1. Verify Eligibility
   
   • - Confirm Active Service: Your current number must be active with your existing carrier. Open accounts are typically required to complete a port.

• - Good Standing: Ensure there are no outstanding balances or contractual issues that could complicate the port.

2. Gather Required Information
   
   • - Account Details: Collect your current carrier’s account number, the billing address on file, and any special identifiers (such as a PIN or password) that are required to authorize the port.

• - Phone Number: Make sure you accurately know the phone number you want to transfer.

3. Initiate the Port Request
   
   • - Choose Your Method: T‑Mobile allows you to start the porting process online via their website, in person at a T‑Mobile store, or over the phone with customer service.

• - Enter Port Details: During the sign-up or activation process, indicate you’d like to keep your existing number and you’ll be prompted to input your current provider’s account information.

4. Submit and Process the Port
   
   • - Data Verification: Once submitted, T‑Mobile sends a port request to your existing carrier. Accurate information is crucial to prevent delays.

• - Carrier Coordination: Your current provider is required to verify the details and facilitate the number transfer. This step communicates directly between carriers.

5. Wait for Confirmation
   
   • - Processing Time: Porting typically happens quickly—often within a few minutes to several hours for most wireless numbers—but can take up to one or two business days in some cases, especially if any information needs additional verification.

• - Notification: T‑Mobile will update you via email, text, or your online account once the port is complete.

6. Activate Your T‑Mobile Service
   
   • - SIM Activation: Once your number is ported over, you’ll need to insert your new T‑Mobile SIM card (if applicable) and follow the activation steps provided.

• - Service Confirmation: Verify that your phone number is functioning properly on the T‑Mobile network.

7. Follow-Up if Necessary
   
   • - Troubleshooting: If the port does not complete within the expected time frame or issues arise (e.g., mismatched account details), contact T‑Mobile’s customer support. They can help resolve any discrepancies or further explain next steps.

This outline is based on the common process as described in T‑Mobile’s public resources and customer support information. If you’re preparing to port your number, it might also help to double-check any FAQs or guidelines on [T‑Mobile’s official website](https://www.t-mobile.com/) for updated instructions and any nuances specific to your carrier situation.

Would you like to explore some best practices during porting, or perhaps delve into tips for troubleshooting potential issues during the process?