Thread regarding Verizon Communications Inc. layoffs

@OP Zzzzzzzzzzzzz

@d2 for here. Yes

@aw So, we haven’t had any CATA’s recently? Go back to your CSR desk!

@ac My front line is in the NEC.

@ad $130k is minimal??? lol

@OP I’ll take things that are not true for $1000 Alex

@OP what happened to return 5 days on the call. Oh next call. Or maybe the one after. The false information site

@a9 after that person left such a thoughtful and detailed reply this is your response? Surely you feel a little embarrassed.

@ad well that’s going a bit far

@a5 hasn't changed in 15 years. Nice try. Front line people are the reason there so high. No understanding how and why. Those front line jobs were minimal wage fora reason

@OP what a lie. Shows how much you know about outages. Keep hating you never were good enough to make the cut. Shows why

Office is where collaborative results succeed. Office is for winning. Home is for whining and family matters, family ties, and the View. People have been working from the office for a century for a reason

@a5 and WFH is the only variable? this is what i mean by field techs being in the dark about stuff like this. WFH has NOTHING to do with any of that. I'll tell you what does- management priority. Not enough time is spent doing proper PMs, techs don't really even know HOW to do it right, he-l I was on a call recently where the techs on either end of the circuit didn't know how to use their meters. So the whole network is taped together by techs that werent trained, equipment that has not been maintained properly, NOCs that are full of people that don't really know what they are doing, and management that doesn't even know the difference. Brain drain and penny pinching. Not retaining experienced people, understaffing, promoting people like FIOS techs and cable splicers to CO tech jobs with literally zero training or mentorship. I've been all over the network in all silos, being very generous the number for people in network support and operations that know what they are doing is like MAYBE 20%. Sparing is also an issue. The company decided to sell a freakin TON of spares for scrap a few years ago. So things that used to be able to get fixed fast now sit waiting. So a ring that is half down innevitably suffers another outage and the whole thing goes down- CATA.
. Vis losses that sit forever also contribute. But we don;t have enough peopel, and certainly enough peopel that knwo how to fix these things, to scratch teh surface of teh equip vis loss problem. I could go on and on.
WFH has nothing to do with any of this,and in fact forcing RTO has FOR SURE made it measurably worse. The people that are lost are almost always the best most experienced ones

These are most of the reasons why we have a lot of CATAs.. also we outsource stuff that we used to do internally and we run into problems there sometime. these tend to be the BIG BIG outages

Another factor is other compnaies that we depend on like Zayo just get su-kier by the day. They simply do not give a sh-t anymore and we seem not to have any leverage to get them to move. They won't even send a splice crew out at night anymore, usually they are normal business hours only.

@a2 We have had a lot of "PREVENTABLE" CATA's in the past 5 years. Way too many!

@a3 the front line people are the most in the dark of all big picture wise. ESPECIALLY in regards to WFH

@a2 As a person on the front lines dealing with the fallout I can assure you, you are the misunderstood one!

such a limited understanding of the hows and whys of CATAs. Similar to that of a child's understanding.