CK became a CEO because of his dad’s connections. His dad is or was a Minister in Government Germany. Albeit CK has been with SAP for a long time but that is because of favoritism with Hasso.
CK has lost a lot of good leaders in recent years, nobody wants to work for him. The change has become a big disruption for SAP and CK placing his buddies into leadership positions are not good leadership choices.
Unfortunately all they care about is stock performance and they will do anything to achieve this. It’s not difficult cut 10% of your staff you make your 8% gain in the market. It’s stock operations 101.
Unfortunately SAP are masters in marketing and sales and want to keep their clients, however every client is not satisfied with SAP.
Unfortunately clients don’t have much of a choice because it’s too costly to change ERP.
Good luck.