Follett is already the new Sears:

Poor ecommerce implementation (compare the customer experience on efollett to Amazon).
Unappealing stores (so much GM shipped some stores have had aisles blocked by cr-p still in boxes)
Cut backs in customer service (lack of staff with attempt to compensate in busy (I.E. MONEY MAKING) seasons with poorly trained inexperienced temps)
Trying to cut their way out of a hole instead of expanding business.
Not being where the customer is (todays college students are on their cell phones, so we're pushing email collection so we can sell their info instead of using push ads through an app that doesn't exist.)
Pushing what the company wants them to buy instead of what the customer wants (if we cut back on QTC they'll have to buy ebooks, right? It's not like they can find them on Amazon or Chegg or...)
Inability to compete on price.
Supplier issues (how many publishers were we on credit hold with last buying cycle? When you can't order from a major supplier like Oxford that's an issue.)

He-l, Follett isn't even Sears, it's K-Mart.

This is perfectly put and it needed to be on the top instead hidden among old replies. OP is @3oag+1m1VacwZ

Comment! It's anonymous!

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@OP They still aren't paying vendors.

@OP when private-equity goes out and purchases a company you can think about it this way:

As goes private-equity, so goes the company.

Management exists because the PE peeps are finance guys and former big brand (no skin in game) consultants don’t do that part very well. THEN Mgmt is told what to do, and allowed to do what they’re told. Meaning Mgmt is the face, so they’re accountable, but not the cause. HR TIP: HR should look for Mgmt that was in a company that was not PE, but then became PE owned (here comes the key, read this slowly) but they didn’t get canned at first in the change, but either left a little time afterwards or ‘position eliminated’.

Remember Toys R Us, they were also PE’d… and so went the company.

This needs a bump

Wait until Fall. Now that's going to be a circus.

Follett was literally K-Mart and Sears 10 years ago when they hired their executive group. Before that Radio Shack, now CVS. Stellar track record of industry leaders moving over to Follett to spread their vision...

Thread regarding Follett layoffs

Follett is already the new Sears:

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