Can you name a team who is most difficult to work with ? Basically nothing can be done with this team.
Keeps on adding friction to others work and won’t deliver anything by themselves.
35 replies (most recent on top)
HR hands down. Neither Humane or resourceful.
Finance. Right? Right? Right? Right? Right? Right?
If I may summarize the feedback below - the whole fu--ing company is cr-p. Thank you for proving my point.
Prodapt.... Most useless IT team ever.... Useless it being nice. Absolutely clueless on all job functions they took over. Talk about friction points
Customer experience and reporting team who manages self serve channels. They do not care about csat scores which totally contradicts Dans main focus areas. Very sad.
FUZE
VBM & OneMessage
Dba
VPS
Transport
- Leadership - AVP/VP and above - incapable of making decisions, and when they finally DO make a decision, it's usually a bad one.
- Finance team - takes an eternity to get a SOW approved, or BC added to an application
- OnePipeLine support team - takes an act of God to get a change request thru the system.
- C-ops application support in general - poorly trained, poorly paid, who have no idea how to actually fix anything.
Whoever supports PQ
Customer service but Dan’s fix is probably AI. Hate talking to AI for customer service.
Security, useless department
Customer experience team who manages digital and App experiences ..
Totally useless.. When will our CEO pay attention to this area ? Most people in that team do not a thing about CX
Anybody associated with tools.
Rfds
Rfda
Mapping
Cq
Spm
Fze
Atoll
, all they do is set up meetings and talk about things that will never happen and take years to fix the most common cr-p.
100% worthless
@b3 totally agree, then add onshore GTS leadership, total cluster. Absolutely no leadership in sight, they pawn everything off to avoid accountability, and the staff and clients suffer for it.
Business team.
VZI GTS. Incompetent, ignore messages and emails until you've added 2 managers, unmotivated, write bug ridden and non-standard code, move tickets between groups because it's just not their problem. I'm drowning in work and I don't half-a-s it. They are code camp dropouts. Oh and they don't show up for calls they accepted. Fire every last one of them even if we just hire US temps instead. Yes I am aware of economics.
Scabs
The teams which got half chopped off in the last rif - to be or not to be, the teams existence is the big Q.
HR the worst
CX all day
Any Manilla or India based team.
Anil and DS team will be merged in the near future. They are so disorganized
@ad lol
I totally get it .. 4 months of lead time for anything.
Wireless Offer Development and Wireless Contracts
Union folks
Anything with reporting teams. Takes an act of god to get data and a dashboard built correctly
Without a doubt, HR. They have virtually limited any way to reach a human being for assistance. Their tools and search engine totally su-k. Very frustrating.
I dread any project that involves the OneMessage team. So painful to work with.
Hard to say. Most of our NOCs have like 2 people each who know what they are doing and are actually willing to do it. If you get lucky and get them it's top class support. the rest are straight bad attitude tu-ds. This should have been managed out years ago but the same ratio of management of these groups are short timer tu-ds as well
Most Wireless management above 7 know nothing. They outsource the best work because it’s to complicated. They do not know their own technology and they feel entitled. They have layers of knowledge nothing. They are a bloated mess. I am not a union employee.
@OP C-suite ans SVPs
This seems to be a very common occurrence as of late…for about the last 1.5 year. The result of very poor decision making at higher levels.