If you've tried automating or using AI for this company you will know just how painful it is to try and push innovation. Multiple tiers of leadership, so many boundaries to break down, etc. Etc.
I find it funny that the company is choosing to use AI and technology advances as the message for headcount reduction. In my experience those outsourcing moves just adds to the body count while doing nothing to automate. There is no future in technology for this company because it continues to distance itself from the people who can offer those options. I have been pushing a solution that would reduce two entire departments, instead or pursing they just keep adding bodies to the BSC's.
XOM will be left in the dust by its competitors as they choose to advance technology while XOM looks to outsource and reduce its expertise.
Watch and see.