As we continue to fail and refuse to adapt to the market, Canon Inc should take a second to look in the mirror.
As a company that prides themselves on being an innovator, what new technology have they released.
When scanning became important we partnered with Ecopy. Not a Canon product.
When document management took off we came out with one of the biggest failures this company has ever seen, imageWare DM.
When that failed and we missed the boat, we bought Therefore. Not a Canon product.
As document security became important, we bought NT Ware. Not a Canon product.
Cyber Security? Partner with ACS.
Need a vacuum for the office to replace the cleaning crew? Call Canon. We sell someone else’s vacuum but you can get it from us.
Add Barracuda, Vera, and a host of other software manufacturers we have partnered with and I ask “Where are all the innovations and patents we hear about?”
We have relied on other technologies and it is now catching up with us. Print is down and things are becoming digital over night.
So I ask all of you posting, what has Canon Inc released recently that has your customers calling. The bottom line is all of these partnerships and acquisitions add up but are they benefitting us?
Think about it. We wanted a medical division so we bought Toshiba Medical. We wanted to manufacture chips. We bought one.
Sad but true.