We have 5 ops for 15 stores in 5 districts. I love ops people but tell me you don't have an ops that has been in the job for years an decades making 100k a year to passively babysit 4-6 stores. All these people waiting to retire or a package. If you haven't noticed the Kool-Aid people are trying extra hard to stay useful.
At this point the should get rid of DMs.
You only need one DM to cover half of any state. They don't need to ever really be in store and if they do, then that can be arranged. 1-3 max DMs per state, 2-3 ops people per state. Oh man my shares in the company now actually made money. Big Read needs to lay off the Big Crack. They are losing so bad in so many ways. It getting to the point where they either decide to pull the plug or stay comatose.