We are losing good employees hand over fist for many more reasons than a dumb scheduling system. We also have TERRIBLE corporate direction!
At Pro, my last 10 deliveries for contractors / businesses were screwed up through no fault of mine. I had bunks pulled and staged, properly scheduled and set correctly in the system. One delivery was to NYC, and XPO simply said, "I dont feel like going into the city today."
So while our delivery service is completely broken, we have corporate district managers focused on signs, break room remodels, and other minutia. All while the fundamental operations to serve customers are all broken.
Sales are down because we are short staffed, and tasked on dumb sh*t and is corporate addressing this? NO! All they do is say too bad! Do both, no excuses, then threaten us with write ups!
Corporate NEVER comes and asks us anything. Then, when they say come to us with any issues and we do, they label us as trouble makers or complainers even when the issue is 100% factual and valid.
The automated corporate scheduling we have now is as inhuman as the rest of their philosophy. The business culture and mission statement of our new corporate leaders is bulls***, and all lies. They have proven they dont care about employees, or even customers. Only meaningless statistics and minutia. Clean stores matter more than customer service.
We had a hiring event. It was abysmal! No one came. Good employees are leaving, and no new employees are coming. 8 out of 10 fail the d–g test.
Anyone who does show up is not going to be a good worker.
Lowe's is done people. The sooner you realize and leave, the better you will be.