Ahhhh yes.....we all see those top stores out there being shouted out on calls etc. How are they hitting those numbers ? Why cant every store hit those numbers ? Well most stores have integrity and don't slam or use deceptive practices hitting those numbers.
Just a few in the last couple of months that went out of control :
Changing a customers address to qualify for Verizon Home internet. It still goes on but no where near the numbers since the crackdown. Those were some great fraudulent numbers South Florida ...while they lasted.
Adding new lines of service to get a "free" phone then moving the new phone to a different line that the customer came into the store to simply just upgrade.
what other shady stuff goes on out there ??? Just look at the top stores in district or region and you can learn a bunch to get your store numbers up....even though its the wrong way.