I do not want to go into much detail as it relates to two cases where I had to deal with HR but I wanted to say a few things:
- always be cautious when dealing with HR
- they are here to make company operate efficiently and according to the law
- they are not here to make your life easier and to advocate for you
- when communicating, they use purposefuly vague language to avoid responsibility
- more often than not you will not get answers you need
- they are ok when dealing with small straigthforward stuff, they choke on anything more complex and chose not to act
- their logic is doing nothing is better than doing something and being responsible for it later on
- observe how they behave when on premise (this is hard now due to Covid though) - how much time they spend behind closed doors with managers and up
I am sure I am missing other important things, this is what comes to mind right now - feel free to pile on