Nice move in the stock price in spite of slightly lower profits. How do we replicate that for Q1?
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@2gki+1qIqlRzl
Yep this is accurate. The amount of stupid things indirects and even corp retail does with SMB is laughable, but I don’t really blame them. They are being pushed on it via both Corp and Indirect leadership. The real change needs to be done at High level leadership but it won’t because converting consumer lines to smb looks good for them.
Oh we won't. We are expecting a turn down.
Not to mention false churn with connected devices. Unless it’s a new logo, personal to business transfers are hardly profitable for retail.
@2tlm+1qIqlRzl SMB should be left to B2B anyway. Between retail/indirect mess ups and subsequent credits we are losing at a faster rate than we are gaining. They just look decent on paper because of the bs "businesses" that are created out of thin air just to fill a checkbox and look good on a report. We have tons of "business accounts" that are just consumer accounts that were flipped from one side to the other, especially from indirect. It has gotten really bad since the mass layoff of IAMs.
Not by focusing on SMB