https://fortune.com/2019/09/27/new-wells-fargo-ceo-charles-scharf-challenges/
excerpt:
hat vision must place a greater emphasis on technology, which has helped some of Wells Fargo’s competitors become “much more productive and efficient” while Scharf’s new firm has been left behind.
“If you compare Wells Fargo to some of their peers, they’re grossly inefficient,” Sanders adds. “[Technology provides] a huge opportunity to reduce costs and take out branches. We’re talking about being able to process loan applications quicker, and using artificial intelligence to determine credit risks.”
Sanders says he believes boosting Wells Fargo’s technological infrastructure is “where [Scharf’s] focus is going to be,” given how he took similar measures to improve and streamline BNY Mellon’s own legacy tech platform. “That’s why [BNY Mellon] brought him in [from Visa]; he made a lot of changes, in terms of increasing investments in technological capabilities,” Sanders notes.