Wells Fargo and any corporate crony who follows this BPO offshore model is hiding pandemic/political unrest risk from shareholders.
Well, forbes is finally putting the pin in the offshore model bubble and admitting there may be a problem.
"The tragic situation is compounded by the fact that India has such a large population – 1.4 billion people – and the nation is still building its healthcare apparatus. Its hospitals and healthcare infrastructure are overwhelmed. Our hearts go out to the nation of India at this difficult time.
This COVID-19 spike in India has an incredible dynamic in the third-party services industry. Almost all US companies that have large global talent resources and a service supply chain depend upon Indian labor. As I talk with service providers and the Global Business Services (GBS) centers in India, many report up to 30% of their workforce now affected by the current COVID-19 outbreak."
The bank has sent over 60000 jobs to india and planned to send even more in the "transition" and " lift and shift" protocol to blatently fire americans and hire indian nationals at a 90%+ labor arbitrage / labor loop ho-e play.
We are now witness to the black swan event that no corporation who signed up to push corporate work to foreign land ever planned for.
Time to put heels up and watch this epic sh-t show unfold.
https://www.forbes.com/sites/peterbendorsamuel/2021/04/20/high-spike-in-covid-19-in-india-affecting-workforce-for-third-party-services-in-the-us/
https://youtu.be/PmV631kroUU