Is it true that a lot of veteran specialists actually make more per hour then an SM and in some cases a GM? It seems if a rep has been in the position anywhere from 10-20 years that its quite possible.
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Lol, I used to work for Verizon started as a Retail Rep making about $100K in Southern California. Times were ok.. I left Verizon a couple of years ago and now I make $260K a year. I work for a large software company.
Get out of Verizon. Use all of their learning resources bc they’re actually great and get out. Verizon sucks, and is no where close to where they were before. The grass is greener.
@6jky+1hoeQOXu First off it seems a few holes in your info or you didn’t provide some specifics. Seeing I worked for many years at TMO myself I’m just going to assume your hourly was what you averaged per hour with commission built in. Also people don’t just get laid off for what they are making per hour, maybe indirectly but it’s not the reason for any lay off. If that was the case it would have been illegal and you would see many class action suits and penalties for companies doing this. There is zero chance you worked with a store of employees and they picked you out and said they were laying you off because your pay is too high.
When I worked at T-Mobile as a full time rep, I was making $32/hr I guess Verizon isn’t worth being a rep for with 10 plus years of experience! Was going to apply but after seeing what people make, fu-k that! After T-Mobile laid me off because I was making what my store managers salary was yearly 😂😂😂 and more than my RAM! I guess I’ll stick with my $25/hr account manager job till these commission jobs are worth it again!
Ok so as a rep there is a cap no thoughtless company is going to increase pay for tenured repetitive work. Seen a tenured rep 14 years strong and the only way to increase that pay is moving up. That rep told me 25 was the cap and that it’s at risk is shrinking due to higher hourly wage. Remember we are basing hourly wage caps off of different areas. So we won’t see a solid number across the board just not gonna happen.
Verizon is a stepping stone for some and others to continue on. We aren’t here to bash the company but do what’s right for us and make the most of an opportunity. I go on this thread almost everyday to read about lay offs hoping waiting for a nice severance. Who is really losing here? It would be me because I can take that same energy and put it into building my resume and finding the right career that works for me.
I’ve seen people leave and they always tell me the grass is greener and the way you get treated is as human should be treated. Work on yourself and put that energy towards bettering yourself. Verizon used to be such a prestigious company to work for. Things change the world changes and without change we won’t succeed.
For entry level positions, there is no cap on what you can make per hour. There is a market level assessment of what is below market, at market, and above market. For specialists, if you are below market, they will usually correct that yearly to bring you to what they consider “at market”, for those above market, you will still get raises, but instead of the 3-5% raises, they often will slow those down to 1.5%-2.5% as the years progress. For inside sales, even if you are hired off the streets, they do not consider these to be “entry level” positions. As with Assistant Managers and Managers, as well as Business Reps, Indirect managers, you are assessed again as below, at, or above market level. The same situation applies to those below, but you are most definitely capped and will be limited to a 1% raise per year once considered above market. There is also a yearly evaluation as to what that number is for the individual market. For example, let’s use middle Iowa as our market. The “at market” rate there for your job is $68,000 per year. They will not increase you beyond 10% above market, meaning once you get to $74,800, you will get a notice advising you that there will be no further yearly increases. The hard part to understand for most people is that this hard cap changes based on where you are based out of. That cap is well over $120,000 in New York metro, and closer to $65,000 in rural Utah.
How can they claim there is a cap when 1 rep claims they were capped at $21, another claims $23, another at $27 etc...
There isn't a cap. If there was than why when you ask any manager they tell you they have no idea what the cap is? Seems to me if there was really a cap it would be transparent and when you ask a manger they could tell you.
@1hpw+1hoeQOXu How do you feel about being capped especially with current inflation etc ? I think there should be a minimum raise of 1% no matter what someone’s hourly is. Not that I’m a fan of a Union BUT these types of scenarios are in union contracts. The union can’t negotiate commission at risk but they most certainly do with hourly pay and raise percentages.
Im an inside sales rep and we do have caps I’m maxed out at $23 hourly, plus $1200 comission at risk been with the company for 14 years now .
I know two reps in my district who made 70k last year. This included hourly + the monthly team comp. Pretty good for a entry level fast food worker type job huh ?
Last year as an entry level specialist I was making 25 an hour and ended up getting a 3% pay increase this year. I have been with Verizon for 15 years. The two SM’s that work in my store make less per hour but have the higher commission at risk. There is definitely some animosity coming from the SM’s but all I can say is they have only been with Verizon 6 and 7 years. Nobody in my district has yet to be capped and there are a lot who are tenured. It is possible based on demographics that there could be a threshold on hourly but never heard of that happening. I would think if someone got capped they would be looking to start a union. No way anyone would be ok with that.
That job is so entry level that tenured reps get capped with entry level pay. And yes sometimes make more than the tenured entry level managers.
As a ten year rep my hourly was $21. At risk was $948? So I was making roughly $26 an hour as a 10 year tenured. Problem is after about 11 years you I longer go above that $21 as they cap your raises.