This is becoming a huge mess. I'm wondering if those at the top have any idea how much clients complain, since I haven't noticed that they are doing anything to make them more satisfied?
11 replies (most recent on top)
I’m very sad. I loved this company and the people are the sole assets. I had hoped they’d sell the core divisions - it is clearly not a focus, and is relationship oriented, not transactional. Alas, not the case, and teams for support and implementations (to actually earn and retain revenue) look like skeletons in an undeveloped country during famine.
Color me gone within a few months , I’ve given up.
Indiana Jones is doing great. He has the Idol. That is the goal. (Lets not pay attention to the giant bolder that is rolling towards him.)
The stock is doing great, that’s the goal
I thought Frankie boi was getting chatgpt to take client complaints.
Chatgpt can handle the volume and toss them in the bit bucket without becoming bothered concerned or down about having to listen to endless complaints.
I hope Frank does read this forum. Probably does it during all hands and quarter end meetings. If he does he knows what a cucksocker we all think he really is.
Doing something might require spending money and that money is rightfully his. So expect no improvement.
- Frank has entered the chat-
Frank actually does visit these boards.
Scroo the clients, they'll get over it.
Do not worry. Eventually Frank will lay off enough employees that client will not be able to find an employee to file a complaint.
Finally the client complaint report that Frank reads will be blank. Perfection!
Data driven management wins again.
Oh 'they' are doing things, like making it even more difficult for me to support these clients.