Business representatives make way too much. Front line workers are expected to do the work and close the business down in store, for a measly commission check; however the money gets funneled into the business reps pockets for the sales we made. I don't think I'll ever do a business account again. Fix the front line workers pay to be better, or forever fail in that aspect going forward. We will not stand for the inequality in our pay any more.
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You sound like a jealous kid mad that the other kids dad buys him nicer Christmas presents. If you want nicer presents find a new daddy.
Lol if you think r2b reps are making too much you better not look into what b2b SAMs and CPs are making. You'll be really upset.
Our rep is in our store maybe once or twice a week, and God forbid we ask her to help a customer, that's below her, but she is the first to remind us to ask if it's business or personal and as others have stated, she's making 4 or 5 times what we are. And whom ever thinks a r2b rep has a higher quota than a whole store, you're a fool.
no. i would expect that instead of complaining that everyone around you is making more than you, you use your skills and move up or move over to other departments. at the end of the day, i get the frustration and pains retail is going through but it’s also a retail job. come on man, stop pointing fingers at everyone around you and whining you aren’t paid enough and figure it out and do something. switch jobs, switch companies, switch your mindset- anything. being bitter is awful and for real i wish you the best
how thick in the head are you?
the frustration comes from the disparity in compensation and work put in. You just expect all the reps in a retail store to apply to an r2b position?
no wonder this company is failing. its failing not only the employees, but the shareholders as well.
again, why don’t you apply to that channel then? if they’re not working, and making triple your income, i would assume you would be applying that way.
and that’s interesting that his quota is 100 adds and your store is doing 100 smb adds, unless i’m misunderstanding your post. where i’m from, they take whatever the store does, whatever that person does, and whatever their territory does (inside sales, telesales, customers that roll to that rep but go to another store etc) and sp-t out a quota that’s the size of a slower stores entire quota for one person.
BUT, if you’re doing all that then you’re right. go ahead and stop. a good smb rep would be able to figure it out with or without your rep looking at a customer and saying business or personal. up to you. no need to be mad someone’s making money, we all have a choice to apply to different roles and sounds like you should be looking into that one.
unless you don’t like prospecting- which i’m willing to bet, by reading that post, you don’t. either way best of luck and sorry you don’t feel properly compensated.
I think what everyone is trying to say here is that we are making a choice to do business or person. My rep had like a quota of a 100 between two busy locations. In my location alone we are responsible for over 250 phone adds . We absolutely crush that target by working our butts off, more than 300 phone adds and more than 65000 in the bucket. I make like 1700 as an AM and our business rep makes 6000. We did most his work. He closed 3 leads for like 15 adds, the rest was done in the store. And he was telling the reps how much he made so they've basically said they aren't doing anymore business. I don't blame them. He made almost 4 times what I did.
so sifting through that, i thought they did nothing but now they’re slamming. you said they don’t sell e code and as an example your guy barely hits 10 adds a month on his own so is he slamming through the store? which is confusing bc you said he does nothing so is he ringing out from start to finish and slamming under the store code? where are those adds falling under?
seems a huge contradiction but what do I know. best of luck to all w the rif draft approaching
Let’s be real and take an entire outlook on the approach of the r2b rep.
It was considered a joke of a position when it first rolled out. While it has evolved for the better, it attracts fast cash no consequence reps.
Look at major markets like LAC and see how many reps cashed in a $6-12K check and then immediately checked out because their quota was adjusted to some god forsaken target. The name of the game is either slow and steady or churn and burn baby.
Fas cash is all that matters and these id--tic growth cycles will just continue to march on because any HIGH performer eventually leaves after churning through all their opportunities imaginable. Once the lake has been fished dry, they move to the actual B2B channel where they wither and die. And if your in California, just go on leave for a year or two, forcing a vacancy in the position only to come back for a few months make some quick cash and then just bounce.
The PROBLEM with these departments is the same issue that plagued retail during the Golden Age of comepnsation. Just throw sh-t on a wall and hope it sticks with absolutley no meaningful way to track and manage profitable growth and a healthy ROI. Then you have the brain dead culture vultures in leadership that just recylce the same social media garbage from social pariahs like Grant Cardone. Why was the business channel the only one to drive net growth last quarter? Because rerate, slam some BI/OT and move on to the next one. Like locust, you get fed for the day but once the crops have been devoured and there is nothing left to feast on, they wither and die.
and why don’t you go ahead and apply to that team when a spot opens. if they’re making so much and not working why have you not thrown your name in the mix?
so first of all, you’re giving an example of a single person as a representation of an entire department. and secondly, how do you know what your rep brings in on their own? you don’t have reporting that shows you their e code sales so i’m trying to get to the bottom of your confidence in saying he’s not working?
@1abs+1j7Gxath Liar Liar!
our BS rep comes for 2 hours and leaves and who knows where he went for the day
Not to mention he doesn't even close 10 lines on his own a month but gets a better check and more more free time
the store accounts for only a portion of the business reps sales. their quotas are typically the size of your entire stores quota and on a daily basis they have significantly more emails, meetings, calls and logging than retail reps, not to mention a funnel to maintain and present please stop with the bitterness, their on the front line with you helping you and you’re mad about their pay? let’s focus on everything else that needs to be fixed before we start turning on one another
We've stopped doing any business accounts in our store, we were averaging 40-50 a month, we get nothing for doing a business activation ( except the 2 hour long transaction because the system sucks ) . Yet the business rep is taking in $5000 commission checks because we are generating 50 new a month. I make the same commission if I put the lines in a personal or a business name. Why should we spend more time and effort to put it in a business name when it takes twice as long to process and I get nothing extra for it, meanwhile the business rep is in the store once or twice a week and is getting paid 4 times the commission as I am.
First of all the band is different for a retail rep and a R2B rep. 2 different channels and positions and should never be seen as the same job. Get promoted and enjoy the labors of your hard work instead of complaining about your pay. Simple.
In our store we submit a business lead and we have our business rep close the deals plus any add ons they end up closing and we get credit for it all. Work smart not hard let them do all the work.