Has anyone heard anything in their stores about overtime for the holidays? Our location has had a lot of talk about other store closures and how that could be affecting it, but I wanted to hear if anybody else has heard anything - whether about... — read more 

Can anyone speak more in detail about this new signing program? From a previous comment, there are about 50 stores piloting this rigjt now! Thanks!

Just finished changing the signing from the LPOS to Friends and Family. Two major, back to back promotions running over half the month. Why do we do this? After two weeks in a row of strong value pricing, we can expect to have tough sales through... — read more 

I notice there has not been any seasonal AST positions at stores. I assume they feel they are not needed. AST in most stores is not staffed well with barely any coverage.

I have noticed that many stores have received the 3D screen at At Your Service Desk upgrade, however there are still some stores that have not received it. If your Macy's store has yet to receive the 3D At Your Service Upgrade could it be a sign... — read more 

My "mananger " keeps saying to me "Customer complaint ...Customer complaint ..." and i do not think its really happening... i think she writing in fake complaints . but hey its normal to have 50 people on top on one person ... of course they are... — read more 

What are people hearing about the “neighborhood” stores? Will there be another round of closures in January?

I find it so interesting the importance placed on corporate visits v.s. the customers everyday shopping experience. For OVER a year we needed painting, carpets cleaned, LIGHTING! And now that we’re having a BIG regional visit with only 1 person... — read more 

I was in the ladies room the other week when I saw on the door a piece of paper saying "Are you drinking enough water "with basically a ur--e color chart with different colors for hydration levels. The air conditioning in my store hasn't worked... — read more 

I've worked in Retail 28+ years. Started in the late "glorified 80's , partied through the "hyped up 90's" and so far surviving the 2000's and above. As of today, I don't think I've ever felt so mentally drained, physically exhausted and just done... — read more 

I wonder will the new CEO renew the NCR contract next year or bring back Mtech?

Does anyone know if managers are allowed to take two weeks off at a time? Always thought it was one week unless you were leaving the country?!?

Is September when annual reviews are performed? This year (and last year), it seems like this is the month when some Store Managers have been shown the door, or left voluntarily. I’m in the Boston area.

Macys seems to be hiring absolutely anyone who applies. This could include folks with no skill set, no work ethic , anti social behaviors and no reliability. Long term reliable staff are subjected to working with them while managers avoid coaching... — read more 

anyone notice that Macys stock price is literally in half now? was at 21 dollars now under 11 dollars.. all wall street says to sell..

What’s happening with Thanksgiving? Open only for fulfillment? Does a salaried manager have to be there to supervise??

When we return merchandise and then after they leave, we notice they have switched the tags, has anyone ever voided the transaction?? It had been happening a lot lately. I want to void it but I’m sure that would cause more problems.

My Oh My… how the tables have finally turned. After years of promoting the ‘yes man’ mentality, this company has rotted from the core and the downfall has already happened. Now I’m just sitting back and watching the company crumble due to BIG EGOS &... — read more 

First signing reported to the OOM, now signing reports to the SMM. There is already extreme overlap between all of the leadership roles at Macys. Are we going to just go back to MTMs? Makes the most sense to me. There was nothing wrong with it to... — read more 

Gotta love this company. Instead of beefing up staffing to get customers help, they beef up staffing to put on a show for the CEO and his cohort. We are blowing through hours like it's no ones business and the store still looks like cr-p. What... — read more 

Again in the cesspool of California Macys was again pilfered. At around 11 ish in the morning 5 to 6 men armed with hammers broke open cases and stole 20k worth of fragrances. A few days ago I posted the fact that because of political opposition to... — read more 

Hey there Home SMM’s! It’s like the buyers just discovered throws for Holiday for the first time in history! Just a little jab to start the season off right!

Working In fufillment , our team has noticed we have not shipped out any of the On 34th merchandise since we got it in , maybe one piece. It also does not appear to be selling on the floor. How about other stores?

the rumor mill says macys is closing a location after 50 years being in that spot. anyone know the location/.

The promotional calendar states Thanksgiving is still TBD. Does anyone have real insight into the company's direction?

Macy's in-store shopping is down 25%, and they did not meet their Q2 goals. Not only is this bad, but they are down 50% for online shopping, down 25 million, and 8,875 percent than expected for Q2. The prediction is a rapid decline, and it will be... — read more 

what the protocol for people gossiping in the store such as captains and stock managers saying stuff to customers about current and former employees?

MACY'S: ".. “we experienced an increased rate of delinquencies .. the speed at which the increase occurred for us and the broader credit card industry since our first quarter earnings call was faster than planned. .. We're working closely with our... — read more 

For Labor Day weekend, my store will be open 10-9 on Friday and Saturday, the unnecessary extension of 11-8 on Sunday, and the unnecessary 10-9 on Monday, Labor Day. The mall hours will be the normal 11-8 on Friday and Saturday, the normal 12-6 on... — read more 

What’s the hurricane protocol for stores in Florida?? The news got us scared in Southern California…haven’t heard any direction from Macys…

As you all heard through your Theatro earpiece this week the company is having a big campaign to sell On 34th ahhh yeeaahh . Also in the message was the push to sell all company brands. Which could be pretty easy if they all didn't stink. People if... — read more 

Let's rate them on a scale of 1 thru 10 . First Question Friendly and Helpful?

Does anyone know when new jobs will be added to the stores? No negative comments, thank you.

Can anyone tell us if the saving grace clothing by line is selling at your stores? How is the customer reacting to the replacement of their favorite brands? Michael Kors is the new Ralph Lauren. Fit and fabric we are being told is the same, but it’s... — read more 

I’ve heard rumors about a new closing list coming up and I’m curious about which stores are on them. I think I have a good idea which locations are getting the axe this time. Honestly there are a good 50 to 100 stores that I can think of that could... — read more 

It's not that I have a lot of experience in retail, but I can say that so far I've never experienced as much backstabbing as here. Was it always like that? I don't know how to deal with so much toxicity anymore. I need this job but I have to leave... — read more 

I woke up this morning to a reminder that my job is not my husband, my child, or a dear friend who checks in to make sure I'm doing well. I was not hired to be a parent, a superhero, or a miracle worker. Therapy taught me that I needed to be more... — read more 

Does anyone know if the store maps feature is ever going to make a comeback? It’s been months now and that was my favorite part of the app as it showed the layout of every store. It’s hard to navigate customers on the app as the in-store signage... — read more 

A female Macys associate says she left to walk to her car and a customer pulled up beside her and asked her if she was married. She said yes and the customer said well, that’s ok that “he is married too” and wanted her to go out with him. She told... — read more 

Just finished up a big corporate visit in our store this week and our DVP was in from CA and told us that we would be open on Thanksgiving this year. Anybody else hearing anything about going back to Thanksgiving hours?