17 years in CMB Wireline as a Support Manager, was RIF'd last Thursday. The ever changing younger and younger leadership, offshore customer experience agents handling the bulk of inbound CN volume, and steady influx of migrating Wireless middle managers and analysts into traditionally Wireline roles have really had HUGE negative impacts on employee morale, number of customer complaints and a growing number of ex-VZ middle-aged, but no longer appreciated professionals. I've never felt more excited in my life to walk away from a company that cares so little about what most companies consider their most valuable resource: highly experienced and skilled leaadership. Long gone are the days where #EmployeesMatter and company pride and loyalty exists. Reflecting back on the policies and practices employed by VZ over the last 7-8 years makes my stomach churn. #intherearviewmirror
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