I could not agree more with #Anonymous198750..... (I was Rif'd June 2014)....The Benefits associates ARE NOT Verizon employees, they read from a prepared script and just want to hurry up and get you off the phone. I was given erroneous information and called back a few days later (hoping I would not get the same rep...I did not) and was given corrected information. Put several reminders around your house / PC to update benefits at end of severance period or you will surely pay. "literally".
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