I'm a customer, not an employee. I have tried for 5 billing cycles to set up auto-pay using the form on the back of the payment stub. Five months ignored. Also, the main voice menu has an option on it that redirects to "This number has been... — read more 

Let’s get those dash cams in the technicians trucks this summer! None of them know how to drive, they spend more time picking their nose then watching the road.

Unless the idea behind is to motivate employees to leave the company, I really don’t know why so much micromanagement? They create enormous pressure here with their micromanagement. Nowhere else have I experienced managers having so little trust in... — read more 

Please offer us a package in Phoenix

After a bad 2020 and 2021, I expected this year to be much better. I really believed that there would be some positive changes. Obviously one shouldn't have any high hopes here? This year is very disappointing too. Now I just hope to find a way out... — read more 

I regret losing the last two years here, waiting for things to change for the better while being frustrated by leadership decisions. Why should anyone care about this company, when those who are paid enormous money for running this place don't seem... — read more 

In the area I work, Portland Metro, we have as many contractors in the I&R load everyday as Qwest bargained employees, and this has been going on for several years, getting worse as more and more network techs bail out. According to the 2012... — read more 

If any Lumen executives are snooping around this website can you please offer the VSPP in Legacy Qwest, a lot of us would love to leave.

When I started working here, I was fascinated by all the colleagues who were great experts. Over time, the number of such employees declined, and the number of mediocrities increased. But now the situation is alarming because there are so few ... — read more 

Myself and two other field technicians resigned today. After 19 years of service, I had enough of this broken company. The market is hot here in NV for service technicians with experience. Between Casinos, competitors and new businesses moving here... — read more 

I know of two who are going to quit rather than go back to the office. One said it was too expensive to commute and the other already has a job lined up.

Any CST’s get offered a package recently? These are Customer Service Techs, sometimes referred to as BST’s dependent upon which of the 14 companies you work for (mainly business technicians doing CPE work for Data/VoIP)!!!

When I talk to colleagues, most are very seriously planning to leave. This means that those who stay will have a bigger workload. I really hope that this company has a plan how to keep people whose workloads are already unbearable?

Expect to see Lumen be forced to cut the dividend for the 2nd time in 4 years. It’s only going to get uglier in coming months. Lumen can’t pay out 10%+ and Wall Street Sales and Revenue are worse than ever under Story’s leadership while the... — read more 

Another 52-Week low for worst company and leadership team in the United States.

Well the executives had to declare no merit increases or bonuses this year due to their failures. But of course blamed it on the employees AGAIN.

So, AppleTV+ has a show called "Severance". In it, the company involved is called "Lumen Industries"!!! Well, well... is THAT rather appropriate! Wonder when the company will sue AppleTV+? Goodness knows they need the cash....

Lumen slides 14% as guidance spurs new dividend-cut worries Investors view Lumen as the Ro--h Motel. Expect several senior leadership positions to be eliminated and massive layoffs in sales and support. This company is on life support. The... — read more 

All of us broadband techs that have been laid off can come back and do the same job for less pay under the new prem tech title, same job less pay how nice of them. Union fought it in arbitration, lost....big surprise. $^%* you centurlink and cwa, I... — read more 

Interesting observation - at least to me...LOL Up until this year, my W2 has always shown QWEST as Employer......left company in February 2021 (Hallelujah)...received 2021 W2 yesterday - Employer? Level 3 Communications ..... what ungodly shell... — read more 

It may sound harsh, but I really think anyone can run this company the way it's being run now. I do not want to discuss their competence as it is certain that incompetent people cannot come to the leading positions, but their real leadership skills... — read more 

U can keep shoving health certificates down our throat as much as u want. Until u fix the plant there gonna be sh-t and not done.

They announced they are selling the Mineral Colorado building today.

The CEO and it’s incompetent leadership team is what’s dragging this company down. Changing strategy like it’s underwear, keeping poor sales leaders around because they were Level 3 employees. It’s a perpetual magic show and they have run out of... — read more 

Will there be more RIFs?

I finally gave notice. After so many years of being dedicated to this company, I didn’t want them to show me the door. I realized from everything that had happened in recent months that they wanted to get rid of me at the first opportunity, so I... — read more 

Friday jan 21, after 38 years, I was let go. I was the last man standing out of a team that once had 22 people. I don't know what the he-l this company is doing. The shove customer service down our throats, but then they get rid of the people... — read more 

If last Friday wasn't enough.... This Friday, Jan 21st, ANOTHER round of RIFs are planned... this time in the Sales Org.

Any word on Utah having additional layoffs?

I just got RIF'd this morning. My boss, in tears (genuinely), told me 20 minutes ago. Oh well, guess all that hard work & loyalty means f#u-k all.... me for being the fool!

Let’s all congratulate the CEO of CenturyLink for losing over 50% of the company’s market cap in the last three years. Lumen Technologies (NYSE:LUMN) shares fell 6.0% to $12.5 during Thursday's pre-market session. The company's market cap stands at... — read more 

Peers from an unnamed source have recommended buying several devices (that plug into cigarette lighter ports) such as heaters, window defoggers and the like to drain batteries in trucks. Call fleet and have them send someone out. Call your... — read more 

What are your thoughts?

Anyone know if they have approved or extended any time off for covid pay for 2022? They are always giving constant updates and info for forced vaccines but nothing on covid pay now that the 40 hours of 2021 EPTO expired.

Strong message coming from well connected colleagues... Watch for the layoffs in January; evidently there will be a HUGE amount RIF'd etc. No word on any VSPP package. I have not heard this rumor this strong before, either!