USAA is a sinking ship and Wayne is the captain. How Wayne has been able to remain CEO for this long in the midst of this dumpster fire he's leading is beyond me. Are all of USAA's issues his fault? Of course not, but Wayne knows how to play the game... — read more 

There's really only 3 ways to deal with the forced RTO. We can either comply, find another job, or dont comply (ignore it) and see what they do. Sure there will be some enforcement, and probably some performance threats/impacts, however by complying... — read more 

USAA this week posted its first annual loss since 1923, blaming a challenging economic environment, including inflation, continued supply chain woes, labor disruptions and rising interest rates. The insurance and financial services giant reported a... — read more 

It's sad what this company has turned into. How did this place come to be the way it is? What caused the most damage?

I saw a news article that USAA says “Luna” is the most popular pet name for dogs and cats. Well a google hunt lead me to an interesting lawsuit involving a Luna vs. USAA. Older age discrimination case by an older claims employee who was terminated... — read more 

CRO org is completely dysfunctional

As a silent protest and a gesture of “F you” to Wayne, since Tuesday seems to be the day most everyone goes into office, we should wear black that day along on the days of the employee meeting. Whether it’s a black shirt, black pants, black headband... — read more 

The departure of some people who were never replaced has had a big impact on me and my work. However, the manager is not interested in the fact that I am now in a very unenviable situation because my work has become much more difficult. He is only... — read more 

After it’s first annual loss in 100 years, let’s act like sears & kodak and not adopt to 21st century technologies. Let’s bring everyone back into the office and bring strain onto resources (cleaning, A/C, security, water, electricity) Genius — read more 

https://www.expressnews.com/business/article/usaa2022report-18000277.php?utm_campaign=premiummysa_breakingnews_20230502&utm_source=newsletter&utm_medium=email Explains forced attrition, not Wayne's big Ole pay raise.

"By May 29, leaders will determine which NMC roles/teams will receive an exception to remain remote" So they are going to ask entire teams to RTO even if some of the team is over 60 miles away?

Not sure if anyone heard when the axe will start to swing ?! Feel like something is brewing anyone know ?

Has anyone else noticed in OneSouce director and up roles have been mapped to a hub location closest to where they live? What does this mean?

Are non people managers safer?

Read this article to see how top USAA brass salaries have increased while worker bees get pied on (and pied off). https://www.expressnews.com/business/article/usaa-ceo-pay-raise-17829576.php

Culture and attitude reflect leadership. The "lost culture" EMG is citing as the main reason for RTO has nothing to do with WFH. If anything collaboration has been stronger and more effective. The Culture has been destroyed by repeated poor decisions... — read more 

Remember when USAA used to be ranked as one of the best employers in the nation. I'd entertain your thoughts as to why it's changed.

It's important for employees to come together and take action in order to improve their situation in the workplace. Simply complaining won't bring about the necessary changes. Writing negative reviews on sites like Glassdoor and deice, candid... — read more 

Looking at the daily YoY applications and current loans funded YTD, I don’t see how we are going to make it to the current funding goal. Any news of another round of layoffs in mortgage coming soon?

I see that people here write that there are many remote jobs offered out there. Have you tried getting such a job? I think it's almost mission impossible considering the number of candidates applying for these positions.

Laid off, Forced RTO/attrition? Maybe it’s time to use the time we have left to give Wayne the gift that keeps on giving… an employee union. Maybe it’s time to turn the Wayne’s anti-worker sentiment into Wayne’s fast track departure. Wayne takes... — read more 

RTO attrition over next 90 days What’s occurring now? Remote employees have no options for postings. No upward mobility. What’s next for remote? Remote employees will get passed over for promotions & out of cycle pay increases. Next: Remote... — read more 

Saw a post on “The Post” from a fellow Tampa bank employee, stating everyone is excited to be back and all smiles. Uhhh, stop lying please. I hate being back in office and I’m not the only one who has expressed that. I’m also on the 3rd floor and I’m... — read more 

This company has become run by pi-s poor leadership who's intent is to send all jobs to India. They seem to think they’re going to drive productivity by forced RTO. Instead they’re going to wind up with a bunch of mentally checked out employees who... — read more 

Scuttlebutt is that in June we'll see more layoffs. Anyone have reliable info abt the scope and nature of these layoffs, assuming they are actually happening? Thank you.

I know I'm in the minority here, but after WFH and realizing how much more productive I am because I have no distractions while getting several extra hours with my family because I don't have to commute, I don't want to go back. Some companies are... — read more 

Our department has now gotten the script for RTO, the earlier posts were dead on. It appears upper management is truly tone deaf and really doesn't care about opinions. You can be as candid as you want to be, as long as you stay in a very narrow... — read more 

Wayne and the BOD know that they have most employees by the ba--s. They know majority cannot afford to go looking for new remote jobs, and will use that as a fear monger, especially with the current job market. This isn’t the great resignation from... — read more 

Let your your voices be heard at the annual members meeting. Gain enough traction to force the board to remove Wayne as CEO to save face. It's a hard task, might be impossible since the board is just as incompetent. But it truly is the only way. All... — read more 

Now that RTO guidance was released, I see a lot of posts throughout the company of individuals asking about attrition, wondering why the company would go back on their word, all that good stuff. Let's be clear about a few things: Wayne and the... — read more 

Guess he would rather worry about RTO and not so much on paying nonstop fines for compliance. Employees are expected to do more with less, meanwhile they keep hiring leadership to support wayne. Why cant he do more with less!

As confirmed by a much earlier post here, the guidelines are as follows: If W@H status/remote before 4/1/21 or outside of 60 miles, will remain remote. All others will move to hybrid which is 3 days a week beginning in Sept. Starting Jan 1, 2024... — read more 

In our team meeting yesterday, our director said the company is going “all in” to enforce the 3 days RTO for the rest of the year and will shift to 4 days in office effective Jan 1 2024. Basically stated Wayne isn’t f’n around anymore and wants the... — read more 

I’ve read a lot of posts either saying “disconnect” from these sites or challenging motives or knowledge. If you’ve been on this side or Reddit: the accuracy is pretty on point. And genuinely, if this is causing you mental health issues, take a... — read more 

I’m seeing a lot of post about upset employees when it comes to remote and RTO, but no context is giving. What was said? Or what is the rumor going around?

This is the message that we need to get out there. They lied to their employees, they'll lie to their customers. USAA can no longer be trusted. If we can get that message out in mass this will come back and bite them in the a-s.

For now, my status seems very uncertain as to whether I will remain remote or not. What worries me is how much more susceptible those who remain remote will be to getting rid of them in the foreseeable future?

Not sure if anyone else was there or saw the recording but I was actually floored when Wayne pretty much made fun of remote workers saying they learned in the attack or basement. The attitude about workers in general was a joke and all I got out of... — read more 

It was so predictable that when they hired the likes of Mani Sulur and George S and Lesley Collins that they would bring their nonsense from Wells to USAA! Using the forced attrition with location strategy method is complete nonsense. There is a... — read more 

Word on the street is that the additional "guidance" on RTO that Wayne promised two weeks ago is coming out sometime today. And it likely won't be pretty. Mentally prepare yourself.