I cannot understate how important it is to tank the pulse survey. If you are worried don’t leave comments just rate low. They do matter and hits all on top with their payout NOT OURS! Month over month they will start to have to address to the... — read more 

One comment says 90% of remote workers will be gone in three months. Is this true? What's the word on the street?

This is the first step in letting Wayne know he no longer has a grip on us. Much like the calls to boycott Town halls; nothing would irk this narcissist like seeing the number of employees joined to his special it's all about me channel...dropping by... — read more 

If the market was better, I'm afraid there wouldn't be any good workers left here at all!? This company should feel lucky that the situation on the market is so tough.

https://www.mysanantonio.com/news/local/article/usaa-layoff-18103341.php

She said people making comments internally and externally on sites

I've said it before and I'll say it again, RTO that goes above two to three days a week maximum is a deal breaker for me. I have no intention of going back to the office for more than that ever again. I don't even care if that's exactly the plan here... — read more 

It just doesn't stop. Now managers will start getting reports on the times you badge in and out and you will be penalized if you are not in the office 8 hours a day. Don't try to skip out early and beat the traffic. I wonder if our remote... — read more 

Not sure which Tampa office but a boss let is slip in a team meeting that one would be closing. Cost cutting. No need for 2 offices in same region particularly with the layoffs and the forced attrition due to RTO. Crosstown is the smaller of the two... — read more 

As the title says.

" Very thoughful questions " which we are not really going to answer. We will continue to be as vague and distant as we can be while making you believe that we care one bit about a single one of you, your exceptions, or concerns.

Every single thing they tell you is laced with subtext, doublespeak, or blatant lies. They talk about going green, yet force every employee within 60 miles to put out needless carbon emissions so those same employees can sit on the same Zoom calls... — read more 

Cultural problems do exist at USAA. But it's at the top echelons of the company...and it's not because employees were allowed to WFH. I'll let these articles speak for... — read more 

No one should be shocked by the mismanagement you are currently witnessing at the highest levels at USAA. The $4.6B revenue swing from 2021 to 2022 is a colossal failure on top of the company losing $13B in net worth. That loss in net worth is... — read more 

SSDD. Nothing different happening at USAA than at any other business ever. Employees are numbers, and when the math doesn't work anymore, the denominator gets changed. Consent order? New denominator. Losses in P&C ? New denominator. Consent order... — read more 

Take your money out of the bank and put it elsewhere.

If senior leadership wants to give us all this time till Labor Day until RTO is enforced, then I say apply for new jobs and work on your day-drinking habit. Wwwwwweeeeeee

Why is that so many USAA employees want to roll over like corporate bootlickers and say, "USAA kept me employed during COVID, so supporting RTO is the least I could do."? USAA employees kept USAA afloat during COVID and did it well in a remote work... — read more 

What a joke. Clyde from day one gave me bad vibes. Each time he speaks, the vibes get worse. Go away. “We are an in office culture” Basically they are giving remote employees zero room for advancement as fully remote and saying there’s the... — read more 

We get our layoff notices from here, and the watered down, poor me big company posts in the media. The C suite calls it operational cost cutting, while it feels more like an emotional power trip. Layoff varried numbers every month or so regardless... — read more 

The company is nose diving. The leadership seems to think that cuts are the solution to all the problems that have accumulated here over the years. The atmosphere is toxic like never before and I can hardly focus on work. Actually, I don't have any... — read more 

USAA, the United Services Automobile Association, will cut 300 positions across "most of our offices and different functions," a company spokesperson confirmed to Forbes, bringing the Texas-based automotive insurance company's layoffs this year to... — read more 

Is it entire departments? Is it performance based? Can I go out on FMLA and avoid being laid off? 😅

I spent most of the night thinking about it, and I came to the conclusion that worse things can happen in my career than getting laid off from USAA. This is not the same company it was ten or even five years ago and leaving here with a severance... — read more 

What is known: There’s another wave of mid-June layoffs (from here) September RTO and attrition leading to it will likely lead to another mid-September round - perhaps October Bank just combined ALOT of BRC, ops, omnichannel, and CoS / project... — read more 

What else could be said for a guy that uses company money to lobby the Nebraska Legislature to change the law so he can keep everyone from knowing how much money he makes?

To the person(s) that keep being SO ACCURATE with layoffs, org changes, and timing. Thank you 🙏🏻. You help the rest of us plan appropriately. Support our teams. Give our clueless Directors and managers a heads up so they can better position and... — read more 

Love that we can support each other here. So many questions to answers. Hey can we make some ground rules? No more rants about WARN. There’s a 80 comment thread. It’s been best to death Questions about severance: see go/HRSC or go/hr search... — read more 

#1 Bank in the World, it’s giving World’s Greatest Dad… …if your Dad was also a dead beat that gave himself this fake award, bought himself the t-shirt: lied, manipulated and left you all confused in an empty building with strangers. On a side... — read more 

Are they targeting recent hires or whats the criteria? What's severance/health insurance looking like? We were just celebrating how many hires we got trained at the same time last year smh. I'm afraid it's not a matter of 'if' but 'when' at this... — read more 

https://www.mysanantonio.com/news/local/article/usaa-layoff-18103341.php

USAA lured in folks from other companies with the promise of fully remote positions only to renege on those promises and then say "welp, too bad". Aamazing anyone would still want to continue working for such a place. SAD! Even worse is the id--ts... — read more 

Do we think there will be another round of layoffs in 2023 and if so when? Last year they had another batch in August.

Started at USAA well over a decade ago. It was a company I dreamed of working for. It was HARD to get an interview. I felt like I hit the lotto. The mission was amazing and I was here amazed at the culture. Made myself stand out just by my work... — read more 

As a 22-year member of USAA, I am so sorry to hear of the layoffs happening at this once-great company. I submitted an Auto Claim last week, and the first indication was the claims website had an error. I called yesterday, and my call went to... — read more 

Super weird meeting where the head honcho was reading from a script telling us that people got laid off in AML SLOD. No names or teams were shared in that meeting, to protect the innocent. No chit chat, just straight to the script, and ended the call... — read more 

It starts from the top and that’s the problem

Whole team just got laid off. In disputes. Stated they are cutting our roles.

This has become a horrible workplace. After so many terrible leadership moves, I have absolutely no confidence that they know what they are doing. Does anyone trust them anymore? I doubt it.