My boss told us today that management was given instruction to give employees PIPs if performance isn’t met. That sounds to meeee like lay offs are brewing and they’re weeding people out first

How can I relax and focus on work when we all know that there will be more big layoffs? If at least we had some any insights when they will happen, how soon?

Is it just me or does it seem that most of the post feedback entries are soooooo vague that i dont even think that management even know what these people are even talking about. People need to remember, ALL of usaa reads it and your name is on it.

Although technically we aren't required to do 4 days in office until January, our manager said it would look better on our Q3/4 and year end reviews if we started logging 4 days in office. It's bad enough I was hired as a full WFH employee but since... — read more 

So now I read that one of USAA’s third-party centers has exposed member information in a breach and I mean ALL information! I previously moved my major savings account from USAA and canceled my insurance because that was a train wreck but now I’m... — read more 

I think if you’ve ever been employed at USAA, then you should realize that what is happening now is that executive management has determined that they can replace all full-time employees with contractors. They don’t have to pay benefits, such as... — read more 

The only remote exception should be for military spouses. Otherwise all CONIUS remote workers need to be laid off that were not remote prior to the pandemic. If my remote exception has been denied, why does someone else get a pass because things... — read more 

Served up by our very own Jodi Cherry - I forgot my captain crunch decoder any help here ?

Wikipedia says “Usury is the practice of making unethical or immoral monetary loans that unfairly enrich the lender. The term may be used in a moral sense—condemning taking advantage of others' misfortunes—or in a legal sense, where an interest rate... — read more 

August 2021 employee meeting, “we over invested in the employees and will now align with industry standards.”

From the bottom to the top.

After leaving the military, I worked in P&C IT for over 20 years. The company sold the P&C LOB to another before I retired. While working in the LOB, management would falsify timesheets by providing excel spreadsheets with project codes and... — read more 

With the layoffs that have occurred and with at least 2 more massive layoffs upcoming before years end, along with the company posting it’s first ever loss in 100 years, to go along with employee morale dead, there is no point in having the holiday... — read more 

Left about a month ago after 11 years of being there. While I had a ton of reservations about leaving, happy to say zero regrets. I am stress free and making about 12k more, doing about 75% less work. I am valued as a person and still remote. Not... — read more 

To all the companies calling people back to the office full-time: Don't mistake presence for performance. Showing up is not a sign of commitment or contribution. It's an act of compliance. What matters is the value people create, not the place... — read more 

It wasn't like that before. I remember a time when people really tried to give their best and add value here. What I don't understand is why those in top positions tolerate it, they know that many here are just milking the company, but they are not... — read more 

There will always be layoffs. Best you can do is take control of your career and stop believing that you’re at the mercy of an organization. This is your life. Focus on building multiple streams of income and you’ll be fine. Quoted... — read more 

"We shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender, and even if, which I do not for a moment believe, this island or a large... — read more 

Yeah, that's part of a sentence sent in Amala's email today. First, who is this "we"? And what is your definition of embrace? I'm seeing that embrace as being a hot cattle prod poking you in deez nutzz telling you to get back to the office and love... — read more 

What is the best way to contest a phony PIP? Does anyone have successful examples? Are PIPs scrutinized and evaluated by ER before they go live?

Now is not the time to become complacent. I think everybody and their mother should be aware by now that job security doesn't exist at USAA and it's only a matter of time before we hear about more layoffs that might affect any one of us. Knowing... — read more 

Has anyone on this website ever walked a mile in Wayne's shoes? Look at what Wayne has had to deal with as the CEO of USAA: CEO tenure starting during worst pandemic in over 100 years $85M fine from the OCC in 2020 $60M fine from the OCC in... — read more 

Hearing more and more rumors that there will be an influx of Performance Improvement Plan’s given to low performers (bottom 2X%) during mid-year check ins. Anybody have any insight? Would this allow USAA to get rid of people without paying severance?... — read more 

If the answer is anything but 'very,' then why do you stay?

After the death spiral we've been in, I think that's the only way to improve things around here. Even if it comes with layoffs and I'm among those who are sent packing, I'll deal. I just want to see the C-suite shown the door as well for ruining a... — read more 

I am being targeted and retaliated against. I am being railroaded out the door. Anyone else in this boat and ready to call a lawyer?

I am really sad to see that I was hired as a remote and now suddenly became hybrid. I am 45 miles far from office. At this point I dk how I’ll commute daily 90 miles 3 days a week. I shouldn’t have trusted them. Horrible exp.

Beyond the usual mission moment and other stuff, it was pretty much dullsville. That's what happens when you get thoroughly beat down employees that have just given up. No one wants to post anything to the slack Q&A any more, which is a bad sign. ... — read more 

I’ve heard rumors from external sources that these USAA mass layoffs (specifically the Bank) is in prep for some kind of merger or buyout. I know it’s a rumor that’s been around for a while…. Anyone have any info there??

I'm thinking that maybe it wouldn't be a bad idea to subtly let the manager know that I'd like to be on the list for some of the next layoffs. Some people tell me that it is not the wisest idea. What do you think? I can no longer bear this pressure... — read more 

Are there any layoffs on the horizon? I am hearing possibly 1 more reorg within the next 6 months from senior management.

It is easy to make a mistake, but it is often very difficult to correct it. Maybe the leadership thinks it will be easy without hard workers who added value here, but I'm afraid that cutting such people is a mistake that will no longer be... — read more 

Layoff confirmed in DDI (part of SDB) in the design org Tuesday afternoon. Employee workforce experiences team - a mix of FTE & contractors were impacted.

Heard aml is next in chopping block…who is going first??

The toxic atmosphere that many here mention is a reality. Backstabbing has become part of everyday life and of course some of us here have become more anxious and tense than ever before… I don't have any special advice on how to deal with so much... — read more 

There are plenty of employees who would willingly leave if provided with severance. All of them would not mind leaving one bit and would be happy that they are providing somebody else with an opportunity to stay at work. So why don't they offer... — read more 

There are lots of prior service folks at USAA. If you look around at the parking lot when a lot of vehicles are there, you will see plenty of DV plates. Lots of USAA employees are receiving big VA disability checks. I know because I am one of those... — read more 

To all the people who come on this site or one like it and say some version of, “stop whining and leave,” YOU are the toxic a$$hole the rest of us are talking about. YOU the one we text or Slack each other about when you’re sucking up in a meeting. ... — read more 

I can only speak for the banking/finance aspect of things as my experience hasn't been in insurance but within the finance world, USAA is a joke. It's actually a liability to bring someone over from USAA into a SIB since everything they learned... — read more