From the bottom to the top.

After leaving the military, I worked in P&C IT for over 20 years. The company sold the P&C LOB to another before I retired. While working in the LOB, management would falsify timesheets by providing excel spreadsheets with project codes and... — read more 

With the layoffs that have occurred and with at least 2 more massive layoffs upcoming before years end, along with the company posting it’s first ever loss in 100 years, to go along with employee morale dead, there is no point in having the holiday... — read more 

Left about a month ago after 11 years of being there. While I had a ton of reservations about leaving, happy to say zero regrets. I am stress free and making about 12k more, doing about 75% less work. I am valued as a person and still remote. Not... — read more 

To all the companies calling people back to the office full-time: Don't mistake presence for performance. Showing up is not a sign of commitment or contribution. It's an act of compliance. What matters is the value people create, not the place... — read more 

It wasn't like that before. I remember a time when people really tried to give their best and add value here. What I don't understand is why those in top positions tolerate it, they know that many here are just milking the company, but they are not... — read more 

There will always be layoffs. Best you can do is take control of your career and stop believing that you’re at the mercy of an organization. This is your life. Focus on building multiple streams of income and you’ll be fine. Quoted... — read more 

"We shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; we shall never surrender, and even if, which I do not for a moment believe, this island or a large... — read more 

Yeah, that's part of a sentence sent in Amala's email today. First, who is this "we"? And what is your definition of embrace? I'm seeing that embrace as being a hot cattle prod poking you in deez nutzz telling you to get back to the office and love... — read more 

What is the best way to contest a phony PIP? Does anyone have successful examples? Are PIPs scrutinized and evaluated by ER before they go live?

Now is not the time to become complacent. I think everybody and their mother should be aware by now that job security doesn't exist at USAA and it's only a matter of time before we hear about more layoffs that might affect any one of us. Knowing... — read more 

Has anyone on this website ever walked a mile in Wayne's shoes? Look at what Wayne has had to deal with as the CEO of USAA: CEO tenure starting during worst pandemic in over 100 years $85M fine from the OCC in 2020 $60M fine from the OCC in... — read more 

Hearing more and more rumors that there will be an influx of Performance Improvement Plan’s given to low performers (bottom 2X%) during mid-year check ins. Anybody have any insight? Would this allow USAA to get rid of people without paying severance?... — read more 

If the answer is anything but 'very,' then why do you stay?

After the death spiral we've been in, I think that's the only way to improve things around here. Even if it comes with layoffs and I'm among those who are sent packing, I'll deal. I just want to see the C-suite shown the door as well for ruining a... — read more 

I am being targeted and retaliated against. I am being railroaded out the door. Anyone else in this boat and ready to call a lawyer?

I am really sad to see that I was hired as a remote and now suddenly became hybrid. I am 45 miles far from office. At this point I dk how I’ll commute daily 90 miles 3 days a week. I shouldn’t have trusted them. Horrible exp.

Beyond the usual mission moment and other stuff, it was pretty much dullsville. That's what happens when you get thoroughly beat down employees that have just given up. No one wants to post anything to the slack Q&A any more, which is a bad sign. ... — read more 

I’ve heard rumors from external sources that these USAA mass layoffs (specifically the Bank) is in prep for some kind of merger or buyout. I know it’s a rumor that’s been around for a while…. Anyone have any info there??

I'm thinking that maybe it wouldn't be a bad idea to subtly let the manager know that I'd like to be on the list for some of the next layoffs. Some people tell me that it is not the wisest idea. What do you think? I can no longer bear this pressure... — read more 

Are there any layoffs on the horizon? I am hearing possibly 1 more reorg within the next 6 months from senior management.

It is easy to make a mistake, but it is often very difficult to correct it. Maybe the leadership thinks it will be easy without hard workers who added value here, but I'm afraid that cutting such people is a mistake that will no longer be... — read more 

Layoff confirmed in DDI (part of SDB) in the design org Tuesday afternoon. Employee workforce experiences team - a mix of FTE & contractors were impacted.

Heard aml is next in chopping block…who is going first??

The toxic atmosphere that many here mention is a reality. Backstabbing has become part of everyday life and of course some of us here have become more anxious and tense than ever before… I don't have any special advice on how to deal with so much... — read more 

There are plenty of employees who would willingly leave if provided with severance. All of them would not mind leaving one bit and would be happy that they are providing somebody else with an opportunity to stay at work. So why don't they offer... — read more 

There are lots of prior service folks at USAA. If you look around at the parking lot when a lot of vehicles are there, you will see plenty of DV plates. Lots of USAA employees are receiving big VA disability checks. I know because I am one of those... — read more 

To all the people who come on this site or one like it and say some version of, “stop whining and leave,” YOU are the toxic a$$hole the rest of us are talking about. YOU the one we text or Slack each other about when you’re sucking up in a meeting. ... — read more 

I can only speak for the banking/finance aspect of things as my experience hasn't been in insurance but within the finance world, USAA is a joke. It's actually a liability to bring someone over from USAA into a SIB since everything they learned... — read more 

No need to attend that tomorrow. If you have worked at USAA for more than 5 years, then you know why it WAS a special place to work. You don't need 20 fake interactions to know why USAA is NO longer a special place to work. If USAA is serious about... — read more 

With the looming layoffs and general environment of this company, people I would once consider a friend are now starting to act real sketchy. People no longer want to help each other and are looking for reasons to "one up" each other or note their... — read more 

I live 53 miles away from a branch office and none of the coworkers I interact with work there so I would still have to use zoom

It's entirely possible that Wayne was hired to do the layoffs and cut expenses and reduce the 401K age-based contribution by the board. It would explain his severance package and pay raise...he knows he only has a few years in the chair before he is... — read more 

They are being fair in my eyes. Anyone else have a request granted or not granted ? I’m over 60 miles and caregiver for a disabled individual

Unpopular opinion I have to speak up for Wayne, didn't he say the goal with layoffs & restructure is to eliminate all the unnecessary enablers? So we don't have projects with five directors heckling one lead?

Hearing that trying to build a data science and info sec talent pipeline. Good opportunity for newer individuals, but don’t trust what’s happening.

If that's not the case keep walking and don't look back. I joined about a year ago and most of the things that drew me here during the interview process have either changed or were greatly exaggerated in the first place. Don't fall for the same... — read more 

It is possible to treat employees badly and not have to worry about a mass exodus because the job market is dismal and many cannot leave. However.. What will happen to the productivity of so many disappointed employees in the office? They certainly... — read more