Once January comes and that 4 day RTO hits I expect to see a mass exodus after bonuses are given (myself included). I would never recommend working here or doing business with this Godawful company. And this place is supposed to be a military... — read more 

...was given back in dividends to members 2 years ago, per the CEO's decision. ...was lost last year due primarily due to our inability to raise rates to keep up with non-CAT losses. The CEO does not take ownership for this but instead "took the... — read more 

Long time employees… curious on your thoughts. Has there been a worse CEO than Wayne? I’ve honestly never seen more people openly talk in office about how much they dislike him. Not just IPs but managers and directors… people in staff, bank... — read more 

Is that a passive aggressive microaggression / flex? Like it is relevant it took place on his "lunch hour", LOL Wait. Is Wayne not FLSA exempt?? Now I feel bad.

I watched the employee meeting live on UTV this morning and during the Q&A portion, the facilitator asked Wayne a question from Slack regarding limited growth opportunities for Remote workers now that the company is embracing RTO. As a remote... — read more 

Reading through the posts and comments, I understand the sentiment and questions being asked. However, the answers aren't correct. The same questions are being asked in the Slack thread, but the answers will be provided directly by leadership. And... — read more 

Every employee dealing with overwhelming stress, micromanagement, mental health struggles, and the fear of diminishing job security can rest easy tonight now that we’ve all been filled in on everything we need to know about chik-fil-a, the Christmas... — read more 

Thats how I now describe our once great association. USAA is STOLEN VALOR. Don't get me wrong - there are amazing people here. Currently serving military, veterans, and especially the spouses, but most of the company does not know what it means to... — read more 

If internal Voice of Employee channels were used in the manner intended, and if legitimate employee concerns were met with full transparency, the anonymous forums wouldn't exist. Yes, there are some nasty individuals spewing hateful sentiments... — read more 

I was reading one earlier, got out and poof it was gone!!! They must be busy after that tone deaf employee meeting.

As long as they line up with his blind mantra. Apologizing for the negative changes (RTO, layoffs) you forced/implemented doesn't give you a pass, Wayne. And where is the data on the part where you mentioned RTO is starting to show results??? I'm... — read more 

As long as they line up with his blind mantra. Apologizing for the negative changes you forced/implemented doesn't give you a pass, Wayne. Acknowledging increased workload without doing anything about it is crass, especially because it's a problem he... — read more 

Wayne, is talking about the core values right now. How can feel so proud of them when he doesn’t follow them himself?

Seeing the writing in the wall since coworkers are complaining about hours of travel. It’s not sustainable and I know they’ll leave. I don’t want to be the last one there, but I’m new to my career and every job wants experience and I’m scared to... — read more 

Analyzing USAA 2022 Annual Report to Members. https://content.usaa.com/mcontent/static_assets/Media/report-to-members-2022.pdf?cacheid=4127232305_p Tucked at the end of the report was the financials, if you notice net worth declined 32%... — read more 

I'm here to tell you that YES it is. Do not let them gaslight you into thinking it's bad out there that you won't find better benefits or pay. I'm making more in pay doing the same job I did at USAA with wayyyyyy less stress. And I'm no longer on... — read more 

As someone else noted, narcissists will always be with us: strutting their stuff, showboating on slack, harvesting 95% of the credit for the team's accomplishments. That's the way of the world (corporate, nonprofit, wherever). But even the most... — read more 

Here's my pre-synopsis: We'll have some cheesy but safe as milk music mix to open the meeting. Then the mission moment to make the employees feel like their own lives sukk a bit less. Then comes the strutting Peacock, who will be greeted with a... — read more 

For those of you that have been laid off recently, were you required to work all 60 days of your notice period? Or were you allowed to leave earlier and still get your severance package?

It was about our midyear scores. It was up earlier, but now it's gone? Was there something we weren't supposed to see?

It’s not supposed to be like this, right? We aren’t supposed to sit and watch while the Wayne and his corrupt EC systematically dismantle all the safeguards that are there to keep them from stealing the Members’ money, are we? We are told to raise... — read more 

Just wondering, but has anyone else here had a shrink or therapist join their team all hands meeting? We had one the other week and it was bizarre and just shows how out of touch they are because they can’t figure out why people are quitting and are... — read more 

For those in the bank, if you think these are the dark days and the light will soon shine out, I’ve got some bad news, we’re still far, far away from that sunlight. You cannot undue years of bad management and leadership decisions overnight, you... — read more 

“It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently.” —Warren Buffett This statement is particularly poignant at this stage of USAA’s history. More than any company I know... — read more 

Last time I checked, nobody gets million+ dollar salary raise for poor performance. Wait I’m wrong. Think…how many families affected by layoff could have been saved? How many families now struggling for need of health insurance? Pause and think... — read more 

You people are so mean to Wayne, he's doing his best :( He only has 30 years of USAA experience, why are you expecting so much from him :( It's not like his actions have consequences and have resulted in the company doing so poorly :( He's... — read more 

Question for those who have recently resigned. Was your two week notice honored? Going to a local competitor if that makes a difference.

There are those who still have faith in this company and think they are safe because they have always been among the best performers. That's not necessarily a bad thing, one should always hope for the best, but at the same time, one must always be... — read more 

I've been shopping around for insurance for a while and was struggling to find a company that could beat USAA's rates for equivalent coverage. If you're in the same boat, I'd recommend calling a local agent. They can walk you through what you... — read more 

You don’t need any more money. You are already being paid at 50% of market rate. OMG I’m so glad they didn’t aim for 25% market rate for your title!!! Repeat after me: I am happy to take 50% of what I’m worth I don’t need money. I can make... — read more 

Enterprise is a nightmare. Thinking of internally switching, but the other cosas also seem off. I just can’t take the workload and politics in Enterprise anymore; they promote the least, and I’ve seen coworkers with the same amount of experience and... — read more 

Let’s let Wayne know what an outstanding job he is doing (destroying USAA). Add a comment and we’ll include it in the USAA employee Labor Day greeting card we’re sending to Wayne this year.

My team had a skip level meeting with our EMG this week to discuss morale and how to improve it. Well, it didn’t improve morale, she told us the chatter she’s been hearing, along with the 4 days RTO starting January for non member contact employees... — read more 

Or do you really think that the management is doing everything possible to get rid of certain employees? I want to believe that these stories are exaggerated, but there a quite a few people who have told me that they are exposed to enormous... — read more 

How? Who named it? Wayne?

Does anyone know about the total number of layoffs that occurred last week? Seems like the next one would be at the end of September, since we’ve had them in March, May and July now.

Regional employee and contemplating leaving, but definitely scared to with the market. I'm 100% sure that my region has jobs since there's a lot of tech opportunity, but still nervous. So I'd like to know your why and if you did switch companies... — read more 

Is it just me or does this all feel stupid? Sitting in dangerous traffic, wasting gas, looking for parking, to log into zoom while in crowded super loud office spaces constantly being distracted by nonsense. Meanwhile those allowed to work remote... — read more 

I really don't want to work 50+ hours a week because I don't want to risk my health. Is there anyone here who has worked long hours and thinks that it was worth it? I doubt it.

New BS slack post from Tamla yesterday. That means one, based on the timing of her previous posts, something is coming/happening and she is trying to distract us with some “good news”. We’re not stupid, even though she thinks we are. We can small... — read more