We have to take on added responsibilities and duties constantly because so many were either laid off or decided to walk away to get out of this mess (I envy them, I've been trying to do the same thing for nearly a year). This is not sustainable, but... — read more 

Most of us don't know your name yet but we miss you and love you...your USAA TEAMMATES in the trenches who you have served alongside you, saw you on a zoom, shook your hand, shared a laugh, ate a meal together in the cafeteria, shared a walk down the... — read more 

Why do we have bank risk leaders flying to Phoenix for a week in September? Why are the spending an entire day at Davis-Monthan Air Force Base. Why are we wasting members money? Why are we saying one thing and doing another? Which is it? Why all... — read more 

Anyone have info on what happens if you get fired while your matching funds are pending for a charity donation? I've already put in the donation with a credit card (not funded by payroll) and USAA serves says the donations take 30-60 days to... — read more 

https://www.mysanantonio.com/news/local/article/usaa-employee-death-on-campus-18334077.php

Thinking it’s in poor taste to promote a new life insurance product in the wake of the tragedy that happened this weekend. Yes life insurance is a wonderful product and a hard conversation, but timing couldn’t be worse.

How are we supposed to maintain a positive work environment with layoffs being omnipresent? How are we supposed to focus on our work and remain productive when we have to worry about having a job every minute of every waking day? This leadership... — read more 

In reputation alone

And every single leader above the person who died. Volunteer your bonus to their family.

Maybe an unpopular opinion, but we need to hault all charity, outreach, etc. for the rest of the year. We have some internal house keeping and introspection to do. “Face the Fight”?? Employees have “Face the CEO” Things are not okay.

It's go on for too long. Glad to see some belt-tightening going on at this company. Mayne there is chance that Wayne can save this company from it's employees.

Some of those "news" sites posted in other threads appear to be questionable fly by night places that might hand you a virus if you aren't careful. It really depends on who discovered the victim and where it happened. If it happened in a parking... — read more 

https://news.snbc13.com/usaa-death-employee-died-from-su----e-by-shooting-at-usaa-corporate-office-in-san-antonio-tx/

This once great organization needs an overhaul starting from the TOP. It’s time for you and your OVERLY PAID execs to GO!

I do not know any details nor have I found any articles. But if it's true it makes me sad, because someone decided to we-ponize their final choice to send a message . Can someone provide a link ? I tried searching and I'm not a USAA employee... — read more 

I want to volunteer.

When they rolled out Face The Fight *TM !!! (pu-e) I couldn't help but think, "charity begins at home, fools" given all I've heard about bathroom breaks, unrealistic metrics, etc. But I stayed silent since I'm not member facing so I selfishly didn't... — read more 

Wow, has it gotten this bad where an employee took their own life on campus? Just, wow.

Rumor is someone ki-led themselves on the home office campus. Please tell me this isn’t true. Has the situation there really gotten that bad? Praying for everyone.

Anyone know what Wayne is referring to or have any details? He just sent an email of a tragic incident?

Yesterday, I wrote the below letter (and signed) to my Senator, and distinguished members on the VA Committees. While the VA Committee does not have juridiction for these special programs, they may be able to influence "across the aisle" and inpart... — read more 

I'm done with USAA. I'll be gone as soon as I find something new, not a day later. I don't even plan to give a two weeks notice. But I'm no longer focusing primarily on pay in my search. I'm now looking for good work/balance, WFH options, and good... — read more 

Wayne had this golden opportunity to set USAA apart. When COVID-19 took the world by storm in March 2020, within 2-3 weeks, he managed to get 95% of the workforce set up for WFH, one of the first companies to get that done, as others soon followed... — read more 

I’m about 30 mins in to the USAA Board Meeting and it seems like it’s just gonna’ be more of the same. The Chairman of the Board was effusive in his praise ofWayne Smallc*ck, which was so disappointing. It amazes me that a board full of supposedly... — read more 

I can't wait to sit in an office with NO work while 90% of my team is remote for 3 days a week (soon 4). Gonna be fun!

https://www.realcleardefense.com/articles/2023/08/23/usaas_disregard_for_memberss_concerns_is_a_mark_of_failed_leadership_974788.html

I just started my 2nd run as a contractor at USAA this week. I’ve been following this board closely since I was approached about interviewing. The slack channels here crack me up! I see why there are so many funny posts on this board. It’s a nice... — read more 

Reposting a comment from "Friendly neighborhood EMG" (#allegedly) "Soon to come, a mandate for all remote employees to move to an office by January or get lost, no severance. You heard it here first." I can see this happen in some areas but not... — read more 

There is a LABS idea with over 5000 positive votes to maintain 3 day RTO. Go check it out and vote accordingly.

Problem: We need to cut expenses to allow for EMG travel Solution: Eliminate 50% discount of Healthy Choice food option in the cafeteria

What better way for EMGs to actually see and read how employees really feel.

Anyone have any more info on this?

Wayne made the strategic decision that all the EMGs need to be located in the regional office and any exceptions to be approved before July. Well, July came and went and all those EMGs are still working remotely. Wayne can just make empty... — read more 

As it says in the title, the company has lost 678 million dollars as of end of Q2 (6/30). We are legit on track to lose more than last year’s. If you were hoping for some decent bonus… forget it. Link:... — read more 

https://dnyuz.com/2023/08/21/tesla-syndrome-explains-why-tech-is-making-us-miserable/ They can’t even do self driving cars. Quit believing in chatgpt

We all know damn well that the CEO and his team of managers are well aware that majority of employees prefer wfh and are choosing to be in denial of its benefits, but here’s a petition going around to maybe get some... — read more 

I know this has been said, but DO NOT use your work phone/laptop/WiFi to check any sites. USAA monitors its WiFi and tracks what you view and post. I don’t even charge my phone using their equipment. Be safe folks, the company will find any little... — read more 

Mass layoffs over at Geico due to mismanagement of funds probably just a trickle compared to the id--ts that run this place. Be ready!

That data tells Bloom that at this point, at the end of summer 2023, after years of false starts to return to office, the workplace is firmly in the “new normal.” He doesn’t expect any more big changes coming down the pike, he said, also pointing to... — read more 

If you read the content of our leader's post yesterday about morale there are no specific actions given, just that "leaders are looking into it and will share what they're doing soon. " What this means is she will tell her leaders in the next leader... — read more