The recent tragedy outlines the importance of mental health. We will never truly know the reasons behind the tragedy. Assuming someone else is contemplating something similar AND the reasons involved their work life: It is not always as simple as... — read more
Happy news!
Looks like USAA is on track to double their net losses from last year. You think it’s bad now… just wait… this place is so toxic, i don't even want to touch base with what happened a couple weeks ago.. It’s going to get way worse everyone. Thank god... — read more
Remote EMG Need To Be Shown The Door
Now that we have started to implement RTO, it hasn't taken long to be in a Zoom meeting where there is a member of the EMG that is working remote. These folks need to be shown the door immediately. To think that there are members of the EMG with... — read more
Members Are Bailing
More calls transferred to MRT so far this week than any time in my many years at USAA. These ncreased rates to support Wayne's massive salary is going to have a revenue-lowering effect; not the massive cashflow Mr. Weacock was likely expecting. — read more
This blows...
I get RTO from a business perspective and not having an empty building. The pictures and donuts don't do much to make me feel better about being in the office. It seems as though there are people who truly enjoy being in the office. If that's the... — read more
Time unload some toxic loans!
https://asreport.americanbanker.com/news/usaa-plans-to-float-1-billion-in-auto-abs Lol “prime” asset-backed securities. Reminds me of those “prime” mortgage-backed securities from over a decade ago. Really getting desperate now, I guess, aren’t we? — read more
I'm burnt out
I'm burnt out mentally, emotionally, and physically. I can barely get myself to do anything, and I know I won't be able to function at all in this environment for much longer. This is an utterly unhealthy work environment and I admire people who can... — read more
What a productive day 1. Talk to my peeps for 5 hours, lunch, sent 3 emails then home
Almost forgot, get caught up on social media LOL!
Remote and Posting
Is it true about what came out of Wayne’s leadership call today? I hear remote people are now allowed to apply for roles and remain remote. He has always said we could post but HR would not interview. Has this finally been lifted? Are they... — read more
For those who have been laid off or accepted a new job offer.
I was impacted by the recent layoffs. I am hoping to find a good company with a splendid work atmosphere and benefits. Any leads on companies to apply to in San Antonio?
First day RTO
Super long lines at the gates and im met with “get a patking pass, they’re giving tickets today”! Are you serious? A ticket on first day back? Can USAA try any harder to make their employees as miserable as fkn possible?
Are you really more productive from home?
I think many people have convinced themselves that they are more productive from home when that's simply not true. I know by my example. I take many more breaks at home. They are short - wife needs this, kids want me to do that - but they are... — read more
Culture!
RTO is for “culture” yet they eliminate the roles responsible for culture! These guys should be politicians! Employees have more of the power! Dont buy your lunch at the office, abuse this watercooler talk they advocate for! Live and work everyday... — read more
Don't do them any favors by leaving over RTO
To all those saying that they are considering leaving USAA over this... that's the entire point. It's not about the culture, it's not about the members, it's about forcing attrition, micromanagement, and justifying the expense of keeping up with the... — read more
Lies and Hypocrisy
How many read the article on Connect the other day about mental health, and how much the company cares about us? Too little and too late.
What would you do as CEO?
By now it's no surprise that Wayne's USAA is a sh-t-show. Employee morale has never been lower, thousands have been laid off, the company is on its way to two losses back to back after being profitable for a century, and members are becoming... — read more
CEO and USAA employee for >30 years, you would think that he’s equipped enough
to know better, understand what good and bad looks like from leaders from his past experience. It’s like bringing a CLOWN into the White House, it [White House] just turns into a CIRCUS.
Usaa cites “health” as being a reason for the large exodus ……
They omitted a crucial term: "mental." Six of my fellow teammates departed, and each attributed their departure to "mental health" among their reasons for leaving. USAA, it's time to step it up. I commend those who made the choice to depart... — read more
Tuesday 09/05 prediction - first day of RTO will be a hot mess
Let's just start with the parking garage snarls, awful traffic on the surrounding roads (especially SA office), incomplete desk configurations, overflowing toilets, stolen desk chairs, awkward silences and disgruntled looks, loud zoom meetings to... — read more
USAA employee dies by su----e at company HQ | Insurance Business America (insurancebusinessmag.com) – 8/31/23 by Mike Pangilinan from Insurance
“The man’s car was later found on the sixth floor of the parking garage. Surveillance footage showed that he drove into the garage at around 9:30 am, according to the police, nearly two hours before his body was discovered at 11:10 am. Police said... — read more
We hire the best of the best
Apparently in one of the other campuses a trainee snapped and sent a distasteful email to the whole class saying mean things about them all then quit. While also hiring someone with known identity fraud charges. Hmm
Holy moly! Over 10 BILLION in comprehensive losses in 2022!
Holy bejezzus if true. https://www.reddit.com/r/USAA/comments/166ptur/2022_financial_statements_where_are_the_details/ If this is true and what accountant said what is valid, Usaa is sitting on a lot of unrealized losses. With rates going up... — read more
Vote Out the Board of Directors in August 2024, We Should Have Already
The best chance to affect change would be to rally members to replace the worst folks on the Board with people who will hold our executives accountable and have a proven track record to turn the company around. Unless that happened, and it doesn't... — read more
From last year. Things are worse now.
https://www.complianceweek.com/opinion/usaa-whistleblowers-want-to-be-heard-and-now/31791.article
Concerns to say the least
Still incorrectly reports how he died, but everything else is on point! https://wepublishnews.com/news/usaa-employees-tragic-death-on-campus-sparks-concerns-over-workplace-mental-health
Can everyone smell the RTO tacos they’re about to feed us Tuesday (9/5)?
While they (Wayne and his EC) assume everyone’s happy to be back to their respective cubicle…
First Horizon Recognized by U.S. Veterans Magazine in 2023 Annual Best of the Best
https://www.prnewswire.com/news-releases/first-horizon-recognized-by-us-veterans-magazine-in-2023-annual-best-of-the-best-301912022.html#:~:text=Receives%20Award%20for%20Top%20Veteran,2023%20Top%20Veteran%2DFriendly%20Company Maybe we should be... — read more
If we thought morale was low a few weeks ago
It has hit levels we didnt even know possible. How anyone here can even focus on the mo--nic tasks management has us doing is beyond me.
USAA is the worst
We're pushed to our limits and we're working ourselves to exhaustion day in, day out, and for what? So that we can have the luxury of worrying about our jobs every day? So that we can expect not to get a raise no matter how hard we work? This is the... — read more
The worst days of USAA
I have been with USAA now for 21 years, this is the worst thing to happen in our history. Wayne, in my 21 years having see many CEOs come and go has been the worst leader to. Not employee centric at all. Bonus structure under his leadership is... — read more
Hurricane Response with a totally demoralized workforce?
Looks like Wednesday's hurricane is headed straight for another large cluster of USAA insureds. The last hurricane and the blow-up in the RE market was blamed for the first-ever loss then the rando layoffs. So, yet another cycle of mad-as-he-l... — read more
Too Many Chiefs In EMG and EC
Not enough Indians
Simple RTO Solution
Tie the yearly bonus to time spent in the office. Easy and simple. If you are local to a primary office and don't want to commute, that is ok but you aren't eligible for the yearly bonus. This would make it fair as well with the number of permanent... — read more
Peace vs. Impact
Did they want peace...or for their decision to matter and have an impact. No one makes that decision, in that way, without wanting attention to it. A lone call for help, if perhaps to save others, from a fastly sinking ship. Say his name. Invoke... — read more
Hiding the Incident
HR is joining calls to tell people not to do internet searches so it doesn’t draw attention. Really? They should be addressing the problem that caused it and not hide it.
A once beautiful culture
General Robles used to ensure the employees were well cared for, which ultimately ensured the members were well cared for. Missing the days of Gen. Robles and Gen. Lyles.
Conflict of Interest disclosure, is it illegally forced?
I received an email yesterday to sign COI form, email is very unclear and confusing in that it says something like you have something like 30 days once its required etc. Its not available in onesource and you have to create a request yourself to add... — read more
Amidst the layoffs - an article regarding the annual meeting.
USAA meeting at 5-star resort Patrick Danner, Staff Writer Aug. 21, 2013Updated: Aug. 22, 2013 10:42 a.m. USAA is hosting its annual members' meeting and quarterly board meeting this week at a swanky five-star resort in the foothills of the Rocky... — read more
Toxicity Hindsight
Saturday’s su----e just further illustrates how such a toxic daily environment affects people who are at the end of their rope. For that employee to feel like there was no hope outside of USAA, just drives home what a mentally crazy environment USAA... — read more