I left 2nd Q last year just wondering how everyone is holding up?

Maybe it will happen. What say you Peacuck?

confused on why anyone would stay if their experience is as bad as the comments indicate. thousands of jobs in the banking sector. how bout do something other than complain and make some room for people who want to be at USAA. here's a thought, do... — read more 

Ugh, really? How old are we?

I’ve been frustrated with the processes and technology this coming uses for years even when needing to complete simple tasks. The news stories as of late about fraud and regulatory violations is especially concerning. The company is... — read more 

What are your thoughts on starting in April pulse and employee satisfaction surveys are just 4 times a year 2 times for pulse and 2 times for employee satisfaction survey. Think and say what you want about pulse but now I feel like we don’t have a... — read more 

Bed Bugs found B03E. Which one of you brought in bed bugs to protest RTO, I’ll have to say that was a brilliant move. Next time, can you drop a few of them in the executive wing as well. Bed Bugs > RTO

Please pack up your dog and pony show and your annoying laughs. Take that rodeo back to BoA where u and your BFFs jacked it up

Here are some simple actions you can take to let execs know we're not backing down. Take them or leave them. Do not buy anything when you're on campus. Execs are doing everything they can to justify the open campus. Since we're already spending... — read more 

New bank VP announced and he’s remote! Rules for the and not for me!!!

I just want to encourage those that are tired of outdated policies like RTO to keep on fighting. Wayne said RTO isn't changing, but don't let that stop you from tanking Pulse. If he wanted a game of tug-o-war, then he started it. Keep being honest... — read more 

I’ve only ever worked in Bank. But, I’ve never done any significant, meaningful work at USAA, project wise. It’s all something a single dev team could wrap up in a week, if even that, at a normal company. But, the pomp and circumstance of PIP and... — read more 

The employee meeting all but guaranteed we there will be layoffs this year. Like another comment in here, Wayne & co are going to see how many leave after the bonus payout, then April/May time frame is when layoffs will be announced, then again... — read more 

USAA Bank has been taking larger fraud losses than much larger banks, including Bank of America, for a few years now. Antiquated systems plus overly open policies have created a terrible challenge the bank is trying to work through and likely is... — read more 

I swear, five years ago I loved my job and I loved working here. Then suddenly things changed so much in both the culture and job security that it feels like this is a completely different company. Am I wrong? Am I wearing rose-tinted glasses and it... — read more 

https://news4sanantonio.com/amp/news/local/air-force-veterans-stolen-savings-result-in-long-dispute-with-usaa-fraud-banking-military-money-san-antonio

I typically check this site for, ya know, layoff talk. I haven’t seen that topic in a hot minute. Think we might see some chatter any time soon?

Our team is constantly told that we are "lead heavy" with risk analyst leads, that there is no budget, and has us worried about our job security... Yet, ERC manages to add yet another executive role?? SMH....

Instead of addressing the questions regarding PTO directly and professionally, he talked about a fictional scenario that my apply to 2% of USAA employees max. Stop dreaming if you thing Bob "HR Bro" Whittle is the answer to USAA's massive problems.

Our compensation team is horrible they bitched Cigna, PTO, Dental… What haven’t they botched????

Think it could happen here?? https://www.entrepreneur.com/business-news/bank-of-america-threatens-employees-who-dont-return-to/468879

I used to work at USAA on the phones a few years ago, and back then everyone (at least those not in Lead, Manager, and higher positions) got the same bonus percentage, from MSRs to IT to HR, etc. This was the typical "15-20%" that recruiters would... — read more 

Do not stop now keep pulse scores below 5 at all costs it matters!!

Employee satisfaction 39%, yet what does Wayne do? He triple downs on his RTO stance with “it’s not changing, get use to it, or don’t.” What a way to really bring employee sentiment up!

I know that they tried answering the whole Cigna fiasco. The bonus was - overall - not worse than last year's. But what items jumped out at you?

ERC 107%

So the January employee meeting is 48hours away. Time for questions! CIGNA is a nightmare, Dr’s are not accepting it and it’s difficult to find new Dr’s who accept it. Does USAA have any plans to ease employee worries? Wayne: “Talk to your... — read more 

We shouldn’t pay for USAA and CHRO’s mistake and need to demand that they pay for services no covered by Cigna.

There have been several threads popping up in slack this week on how bad the switch from Aetna to Cigna really is along with swipes at Tamla, who left us with this steaming pile of healthcare. Thanks for that "enhanced" benefit Tamla, hope the... — read more 

I thought it was a company wide thing for four days in office? Hmmm…

There will be another round of massive layoffs sometime in Q1, if it’s like last year, it’ll be in March.

It’s unfortunate that we just keep getting caught screwing members over! This needs to stop and I’m sorry but Exec Council & Executive leadership from our CEO has egg on their face yet again! Maybe, if instead of focusing on his personal belief that... — read more 

I sincerely hope that our bonuses are higher than expected and our merit pay increases are substantial. We effin deserve it.

Some changes started this week in our area. Perhaps the area will streamline duplicated and irrelevant processes because everything seems to be over engineered and are constantly changing at this company. The low employee retention should be a strong... — read more 

Beth Reisinger was here a short time and was a key contributor under Jeff Wallace. It looked like he specifically brought her in to help at the CFO level any idea why she was let go the email that went out said it is effective as of today?

How to track employee 4 days in the office! Yes, thats about the best innovation they could come up with. Offering innovative competitive products, we’ll leave that to our competitors!

https://www.msn.com/en-us/news/us/lawsuit-accusing-usaa-of-favoring-military-officers-over-enlistees-certified-as-class-action-case/ar-AA1myIax

Rumor going around, is that come March/April time frame, they’ll be giving notices to a percentage of remote employees to either move closer to an office location, or get a 60 days layoff notice. That is the talk around the Tampa offices this week as... — read more 

Who came up with this benefit and why? IMO, that's the employee's obligation and should not be on the company's dime? I got the free-tier packet I signed up for, but afraid to activate it, thinking that it's another way for the company to track me. — read more