getting FIRED! When you have employees who are ready to retire and/or leave but pick random employees to let go and pay them severance instead of those who are ready and willing, you are a CANCER to your organization. You don’t deserve the title of... — read more 

For those that can view the HR Town Hall, at 30 minutes someone who does not want to be on stage in place of their SVP or AVP explains how much was saved by putting healthcare out for bids. It’s apparent they chose a stinker. In this era of... — read more 

She might have seen the up coming layoff numbers starting Q1 next year. Better jump the ship to avoid public criticism

It was said yet again, I implore AML employees to shake the dust off, the bloodbath is incoming

For bringing her previous health care provider to USAA. Now, she’ll also receive a hefty severance pay. What a deal?!?!

Okay she did the right thing and resigned. let's move off the topic and in doing so signify to other toxic executives if they step down we'll stand down. Let's return to our regularly scheduled programming: drop a spicy rumor, tale of woe, or... — read more 

And another one bites the dust! So long CHRO. While I realize the email indicates the reason she is leaving and hope she is okay. She really destroyed the culture at USAA and treated a lot of employees terribly. For those that aligned themselves with... — read more 

Leadership is trying to push for Pulse to be moved from monthly to quarterly as if WE asked for that. It’s for their own selfish gain and worry about scores they are proposing this change. Do not go for this it’s for them not us. Another way to shut... — read more 

Cult of Fear. The cult has a new text… Extreme Ownership. They are using this book to put folks on performance management for things they have no control over. “You need to take ownership over not meeting the service goals.” There are many processes... — read more 

https://www.stripes.com/sports/2023-12-08/new-england-patriots-gronkowski-army-navy-game-12297923.html

some should wake up our commander and chief.... https://www.cnbc.com/2023/11/30/return-to-office-is-dead-stanford-economist-says-heres-why.html

Heard about layoffs in AML Operations early next year due to lack of work. Workflow projections were totally wrong and now people sit for weeks without any work. Similar to other banks, there will be layoffs based on low performance. More to come….. — read more 

It just dawned on me that all the people here are the ones who used to complain on EJS. When you ask yourself why people come on a layoff site to complain about company parties, its because this has turned into the new EJS!!

Y’all be careful they ain’t waiting until January They are litteraly combing through calls searching for reasons to let people go NOW. Before Christmas. They don’t care about anyone. The cr-ppy MCO in claims is who needs to go, but I heard from a MCO... — read more 

Who doesn’t want to waste their time fighting the crowd, hassle with traffic and parking, eat subpar food, and enjoy mediocre entertainment?!

Taking the place of open adherence and screwing over the front line employees even more. Goal jumped from 85% to 95% and is based on open phones states, meaning no more bathroom breaks, water breaks, or even ODOCing an acct extra or working EWLs... — read more 

Looks like someone that works from home posted for a higher position that said that they would keep their current work status if selected. Before the interview happened, the employee got informed that the posting was incorrect; they must show up to... — read more 

Very disappointing. A month before it happens we are told. Here we go more mental stress trying to change my life again. I think what makes me the most upset is the only reason for 4-1 is just because they can. Like a narcissistic toxic relationship... — read more 

Every manager in my district has this week off for PTO, yet when I asked my manager for flexibility a month ago for an urgent medical appt this week that needs two hours off, there is no capacity and I’m SOL. It is ridiculous how front line managers... — read more 

I looked up some folks in Bank and it looks like the whole org chart has flipped and flopped around !? Can someone with intel and good grammar please provide a summarization - include the good, bad and what else to expect? Feel free to include... — read more 

All over the news, Citibank's "secret" project to reduce staff. Their layoff page is lighting up too. What is USAA's project called, and does it involve a quota of PIPs. Reddit post says that EAP contractors for USAA are telling people to quit when... — read more 

Guess putting it on Pearl Harbor Day would have been totally unironic. That being said, it means the employee bo----g will start a day early. Don't expect any truth bo--s to be dropped, there weren't part of the budget. Expect to close the year off... — read more 

Year over year they cut our low level staff, and teammates leave with no backfills. Leaving us remaining to take on more work. I'm getting burnt out big time, while our VP is all smiles, giggles and bullsh-ts all day. Another monthly Pulse... — read more 

Layoffs in Bank Marketing today

The story itself has only a handful of paragraphs, but if you want to watch her blow off employee issues, ignore concerns and call subtractions "benefits and enhancements" in a 10 minute "Soup's On" video, then be our guest. She's a part of the... — read more 

Another loss year for Wayne https://www.ffiec.gov/npw/FinancialReport/ReturnFinancialReportPDF?rpt=FRY9C&id=1447376&dt=20230930

BYLAWS ARTICLE 12 SURPLUS DISTRIBUTION TO MEMBERS Section 2. The Surplus in excess of that required by regulatory authorities or for the financial stability of USAA as determined by the board of directors shall be returned to members under rules... — read more 

Q: I believe executive management is transparent with their decision making for the company. A: I really wanted to put 'fawk no' in all caps, but only had selectable options. So I picked 'strongly disagree'. There isn't all that much left on that... — read more 

I heard there have been layoffs in Legal recently (in the last few months). Is this true? Are there rumors of more in CLO? I’m thinking about applying for a position.

Do we know if all is good to go?

What is the reason behind adult beverages(beer and wine) being offered at the Holiday Party?

A few points: I am NOT a USAA employee, and never have been. However, I have been a customer ("member") for over 30 years. One of the companies in which I wan en executive in did significant business with USAA, and my team managed a lot of... — read more 

Found a small flyer in the restroom today about protesting RTO 4 Day Week with a bit.ly link. Not a bad idea, but if you could get something out to the members and get their support, I’d think that would have more impact on executive leadership. USAA... — read more 

Any idea about the upcoming changes under Jennifer D?

In an online meeting today, an exec basically said this: most employees are reporting that they are looking forward to the 4 day RTO, They're asking so many questions on how to collaborate and how they can be prepared to be at their best for 2024. .. — read more 

The link went up today on Connect to register for the holiday party. The schedule for each site is listed. The schedule for San Antonio lists the E7 Band as the performers on the main stage. So once again it will be a local cover band. The days of... — read more 

There is nothing else keeping me here but the assumption that we'll have more layoffs in the next six months and that I might end up with severance. Every other positive thing about working at USAA has either disappeared completely or has... — read more 

What did Wayne say about remote workers and jobs? Does anyone know what he said specifically please

Hello Everyone, I recently noticed that all traces of the severance package details that was previous listed on our internal USAA online portals have been removed. Does anyone know if USAA is still providing Bank and non-Bank severance packages? And... — read more 

That was Peecuck's answer to almost every employee concern in the employee meeting, while knowing full well the managers have no power to do anything about those concerns. Concerned about 4 day RTO? Talk to your manager! What about no front loaded... — read more